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Hello My Name is Jason and I was part of the ingdo investment group and have enjoyed my fingbox since the launch. However recently I found my device brinked for the first ever, and I tried to hit the reset button and the button broke off inside and I was unable to reset the device. I'm not sure if you guys can help, but I won't to be able to continue to use my free subscription and recieve another product asap. I'm not sure if it under warranty, but I believe in your products, and would even consider investing more into the company soon, for further development, plus I would love to open a kiosk somewhere close by and teach people about your products and perhaps become an authorized dealer.
But first thing is first, I need a replacement fast that allows the migration of my old subscription lol.0August 9
Hi Robin. Thanks for your answer. I´m not sure if this is the way to DM you. I don´t have fingbox, just the desktop and phone apps. I installed fing in the device (laptop) I wanted to verify bur logged with the gmail account of the laptop´s owner. A new free account. I intalled fing desktop in my personal laptop and upgraded my account. Then I selected the device I wanted to analyze and enabled the notifications option in that device using the fing desktop in my laptop. To test if was going to work, I quit from the wifi network in the client´s laptop and wait for my fing program in my laptop or phone to detect and register this, but it didn´t even detect it was disconected. It just said it was active since the first time fing detected that device in the network. Then I changed in my laptop for that device the time from automatic to 1 minute and waited, but never detected it. I´m not sure if here I can share my account email. Could you confirm me this? Or DM is in other place? Thanks again.0July 16
Hello robin thanks for replying, is there anyway to change this information every time i get on line i see transaction going on my system i go to a powershell and type netstat -ant and it displays the0July 11