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Ask any devices or smart home question in the Devices/Security or Network Troubleshooting Categories.
Happy posting!
I cannot block a device
Hello, I have a fingox, properly connected (blue), and the Fing App (Edge S9) looks like working well, have my network, and I have added Fingbox (If I try to search/add, it say my Fingbox is already active).
However, I cannot block anything, the "block" buttons are not even visible on a device details. And in my account, it says I am connected with the account null.
However, I cannot block anything, the "block" buttons are not even visible on a device details. And in my account, it says I am connected with the account null.
As if it wouldn't be properly associated.
Any one as an idea ?
1
Answers
Works well !
Is there a way to change this ?
Best regards
Christian
Your Google Account and Fingbox email need to match for a seamless Login.
I am creating a ZenDesk ticket for you from this thread.
They can only manage account changes through our support system because sensitive details are required!
You'll get a ticket to track this change by email.
Cheers,
Violet
Community Manager at Fing
Will I loose my settings ?
This can ONLY be done for Fingbox users and not free Fing Account holders.
Let me know any other questions at all!
Cheers
Community Manager at Fing