Cannot add Fingbox in Android app
I've just bought a Fingbox and connected it to my network but the Android app cannot find it.
I have a Virgin Media Superhub 3 router in modem modem, which is connected to a Google WiFi (of which I have 2 in mesh) and that in turn is connected to a Netgear GS316 unmanaged switch. I also have BT powerline adaptors but have disconnected them.
When I connect to the switch I get a pulsing green light. When I connect to the router I get a pulsing red light. I've not tried to connect to the Google WiFi but that would take up the port to the switch.
I've had the app for a long time and currently using it on a Pixel 3 phone. I've tried searching for the box many times when it's connected to the router and the to the switch but the app says it cannot find it.
- 5.2K All Categories
- 2.7K Ask about Connected Technology
- How To...
- 982 Devices & Security
- 1.5K Network Troubleshooting & Connectivity
- 106 General Discussion, Weird & Wonderful
- 39 Network Infrastructure
- 4.8K Ask about Fing
- 485 Fing Account Change Request
- 977 Fing Desktop
- 1.2K Fing App
- 1.5K Fingbox
- 474 Announcements, Beta Testing & Release Notes
- 151 Community Updates
- 22 Getting started
- 12 Community User Guides