Ask any devices or smart home question in the Devices/Security or Network Troubleshooting Categories.
Happy posting!
Community Guidelines (Updated Jan 2020)





We have created the Fing Community to bring people together with the aim of being:
‘The go to place for all things technology, connected devices, troubleshooting & home networks.’
We have created some basic Community Guidelines. This is a live document & will be updated as we grow
Fing Community Guidelines
Participate
Participation will keep the Community a more beneficial place both for you & for the rest of the Community e.g.:
- Start a discussion/comment on existing discussions
- Ask questions or answer questions
- React to posts: like/agree if you find useful
- Create a poll
Before Posting:
Search First
If you have a question, before posting, use the search function (at the top of the home page) to see if you can find an answer from a previous thread. If the question has been previously asked, this will be the quickest way to find an answer, whilst also avoiding unnecessary duplication. If you still cannot find what you are looking for, don’t hesitate to post a question on the Community.
Choose a Category
When posting, initially choose a relevant Category. Keeping posts in the correct category will help to keep categories tidy, help with searchability for other users & hence better responses to your post.
'Helping Hand': Choosing a Category
Stay on Topic
To keep each discussion as clean as possible, please stay on the topic of the discussion. If you have something unrelated you would like to discuss, please start a new discussion/post.
Say Thank you
When you receive responses, pick a “best answer” if you find an answer useful.
This lets other users know that they can find a good answer in the thread if they face a similar issue.
'Helping Hand': Accepting an Answer
Be Welcoming, Inclusive & Respectful
Be welcoming & respectful towards other members. No question is too simple. We want to ensure that our Community remains a welcoming place for all members.
Engage with other Members
The Fing Community is about connecting people. Add other members to your conversations by using the @username action.
Keep your Personal Details Private
Do not post any personal information or photos that you wouldn’t want to be seen by the public. Use DMs if you need to send something privately.
Keep it Clean
Do not post inappropriate, hateful or illegal content (including usernames & profile pictures). Do not post copyrighted material without proper attribution. Do not post/share any SPAM.
Fing Community is not a place for:
- Aggressive/abusive/discriminative behavior (Passive/Direct)
- Confrontation
- Promotional material
- Anything that compromises people’s security
Help Moderate
If you see something inappropriate. You can choose to mark the content as either Spam/Abuse or Report it. You can then enter an explanation as to why you think it should be flagged. Flagging inappropriate content helps keep our Community ‘clean’. Our Admin team will then review the post & take any necessary action.
Responsibility
You are responsible for any content that you post. Please ensure you have permission to post any information/content (where necessary) & will not cause harm to anybody by making it public.
Disputes
In the event of a dispute, Fing Admins will reach out to all parties & do our utmost to treat all parties fairly & objectively to assist with a resolution.
Breach of Guidelines
Breaches of guidelines may result in posts being edited, removed or suspension of an account (though this would be very much a last resort).
I hope you enjoy the Fing Community. If you have any thoughts on improving the Community, do not hesitate to discuss them below.
Useful Community posts to get started:
Ranks, Badges and Reactions: How you can earn points, badges and ranks on the community
Community Manager at Fing
Comments
@sschmal thanks for becoming a founder and helping out! I'm so excited to have you and everyone on board.
Community Manager at Fing
Thanks for the invitation!
Avaya voice consultant by profession
There is never a wrong or stupid question!
Wish you all the best with Community, @VioletChepil & thanks for invitation & Founders Badge, which is hopefully coming (I think I did all the necessary tasks)
I really like the community standards you set, here. Polite and kind communication (with respect to those who don't think the same, especially) is solution for many things. Including to keep this place warm and welcoming.
♥️
I concur with @FingLover ; @VioletChepil has been at the forefront of Fing from day 1. And this community is a great place!
Time flies like an arrow;
Fruit flies like a banana.
Great to see the community up and running.
Well done @VioletChepil looks like you’ve put a lot of hard work into this!!!
Community Manager at Fing
Community Manager at Fing
Now, where did I put my red balloon...?
great work Violet!
it's awesome the number of posts and people that enrolled the community in a couple of weeks, in fact I started yesterday following your invitation - thanks a lot- and here I am, fighting for my founder badge :-)
C_f_S (Cheers_from_Spain)
Community Manager at Fing
Thanks for bringing me into this community.
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
Hello everybody, I just joined the team. I hope we'll have lots of good discussions here. Looking forward to exchanging with you. Cheers
Community Manager at Fing
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!