How to solve high Fingbox data consumption

Arcole · August 27, 2019

My Synology router informs me that I have a network traffic of 2GB per day (on average) between my Fingobx and internet so about 60 GB per month. It's enormous! I am in the US at Xfinity and my internet subscription is capped at 1TB/month, so 60GB is very impacting.

What are the reasons for this level of data consumption by the Findbox? Is there a way to fix it?
This can also raise the question of the data mastery by the FingBox. Privacy policy?

Thanks for your help,

Vincent

Pooh · August 27, 2019

Speed tests perhaps? @VioletChepil, your thoughts?

VioletChepil · August 27, 2019

Hey @vincent thanks for your post. You can view more data/privacy information in this thread here:
https://community.fing.com/discussion/comment/1127#Comment_1127
This would likely be due to the automated speed tests. Would disabling those be an option for you?
I guess they are nice to have but if you are on a capped data consumption plan it could be an option.
I'll check with our support team @Robin if there are any other recommendations.

Robin_Ex_Fing · August 27, 2019

Hi @Arcole (I'm on Support Team here)
For uploading of data, automated Internet Speed tests are set as a default for all Fingbox users. This is the reason, Fingbox is able to send the Internet performance report every month. The scheduled test takes about 30 seconds. It figures out your internet speed by measuring how much data can move through your connection in that time, in download and in the upload. The test uses different amounts of data depending on how fast your connection is and where you do the test. For example, a typical test can use up to 20 MB- 20Gb of data. If you turn off the scheduled Internet performance, it will stop the traffic but you will not be able to obtain the Internet performance report every month.

Pooh · August 27, 2019

@VioletChepil - guessing this could be Questionized?

Arcole · August 27, 2019

Thanks for your explanations!
I will turn off the scheduled internet performance option.
Best.
Vincent

muneer · September 10, 2019

My router is reporting massive data usage by Fingbox this past month of 86GB.

Does anyone have any idea what is causing this?

Image: https://us.v-cdn.net/6031733/uploads/editor/nq/ujpwbm93rj58.png

Stratt3000 · September 10, 2019

hmm... very strange. Is this a new Fingbox or have you been using for ages and just suddenly had the spike in data moving?

muneer · September 10, 2019

I've been using the Fingbox since early (Indiegogo) days. I don't see any data before August (my router may only keep a certain period of data) but here is the traffic data for the Fingbox for August and September (so far):

Image: https://us.v-cdn.net/6031733/uploads/editor/8r/hlmitbsyg6ev.png

Pooh · September 10, 2019

Turn off the Speedtests and then see what happens...

https://community.fing.com/discussion/403/high-fingbox-data-consumption

@VioletChepil should we merge this thread to the one I referenced above?

muneer · September 11, 2019

Thank you -- I'll try that

VioletChepil · September 11, 2019

Yes, I'm going to merge these @Pooh

VioletChepil · September 11, 2019

These threads are now merged - and I'm aadjusting the title to be a bit more detailed.

How to solve high Fingbox data consumption

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