Identifying Device Type

I am very new to Fing and an amateur at networks so please forgive my naive questions. When I set up my devices were detected — sort of. Out of three iPads only 2 were correctly identified. Out of three iPhones none were identified. The ip addresses were detected but the devices were identified as being generic. I worked out which is which by ping testing when each device was on then off. I could then lable them correctly. Have I missed something in the setup or scan that would/should detect manufacturer and model?

Comments

  • HronosHronos Member, Beta Tester Posts: 283 ✭✭✭✭
    Hi @Meerkat!
    Are you using just the FingApp or you have also the Fingbox?
    If just the App, that's a known issue, Apple has blocked the ability to read MAC Address from their devices, so then, they are listed as generic.
    here's a link to the Fing help article. https://help.fing.com/knowledge-base/cant-fing-see-mac-addresses-ios-11/
    Keep looking up!
    Meerkat
  • MeerkatMeerkat Member Posts: 2
    Hi Hronos, I’m just using the app. Thanks heaps for your comment. The link you gave explains it all. At least now I know it wasn’t something I did or didn’t do. 
  • kltaylorkltaylor Member, Beta Tester Posts: 570 ✭✭✭✭✭
    Hronos said:
    Hi @Meerkat!
    Are you using just the FingApp or you have also the Fingbox?
    If just the App, that's a known issue, Apple has blocked the ability to read MAC Address from their devices, so then, they are listed as generic.
    here's a link to the Fing help article. https://help.fing.com/knowledge-base/cant-fing-see-mac-addresses-ios-11/
    Ahh ... Apple products. <leers at @Pooh&gt; =)
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
    Hronos
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