Email Alerts

Carlo
Carlo Padova (Veneto/Italia)Member, Beta Tester Posts: 41
Second Anniversary 10 Comments 5 Likes 5 Awesomes
✭✭
Good morning,
what happened on April 1st, see below, has been coming back for a few days only in relation to the email alerts. Reports via app (smartphone) take place regularly.
Thanks for who could help me


April 1, 2022 edited April 1, 2022 #1
Good morning,
for a few days I have no longer received any alerts either via email or via smartphone.
I believe but I'm not sure it happened after upgrading to the latest version of fing desktop.
I checked on my smartphone and all the alerts are activated.
I checked both the desktop and web versions and both have two email addresses.
Can you help me understand what happened and possibly what needs to be checked?
Thank you
https://community.fing.com/discussion/8352/alerts-on-smartphones-and-via-email#latest



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Comments

  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 414
    100 Comments 25 Likes 5 Answers 5 Awesomes
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    Hey @Carlo
    Are you receiving no email notifications at all from Fing anymore? May I ask you to check your Spam/Junk folders?
  • Carlo
    Carlo Padova (Veneto/Italia)Member, Beta Tester Posts: 41
    Second Anniversary 10 Comments 5 Likes 5 Awesomes
    ✭✭
    Hi Karl,
    the spam box I have no mail.
    After a couple of days of non-reception on the two emails set, everything resumed regularly.
    Mystery...
    It would be the second time in a month ...

    Dylan_From_Fing
  • Carlo
    Carlo Padova (Veneto/Italia)Member, Beta Tester Posts: 41
    Second Anniversary 10 Comments 5 Likes 5 Awesomes
    ✭✭
    Hi Karl,
    the spam box I have no mail.
    After a couple of days of non-reception on the two emails set, everything resumed regularly.
    Mystery...
    It would be the second time in a month ...

  • Carlo
    Carlo Padova (Veneto/Italia)Member, Beta Tester Posts: 41
    Second Anniversary 10 Comments 5 Likes 5 Awesomes
    ✭✭
    Good morning,
    from this morning, early in the morning, the problem is present again.
    The alerts arrive in the smsrtphone via app while the e-mails do not arrive in the defined e-mail boxes.
    The mystery deepens ...

  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 414
    100 Comments 25 Likes 5 Answers 5 Awesomes
    ✭✭✭
    Hey @Carlo
    I have created a support ticket for you in relation to this. Please respond via email at your earliest convenience.