Desktop version waking up my PC from sleep?
iok_1
Member Posts: 2
✭



Hi, my Windows 10 PC wakes up too often from sleep and I don't know how to prevent it.
My Fing app is on the 2.8 version which I believe is the latest. Even after turning off wake timers via power options, I still get these results. Please help, I really like the app and don't want to be forced to uninstall. Thanks.
As for the results I mentioned-
After some troubleshooting, I did the following command on cmd and found this:
My Fing app is on the 2.8 version which I believe is the latest. Even after turning off wake timers via power options, I still get these results. Please help, I really like the app and don't want to be forced to uninstall. Thanks.
As for the results I mentioned-
After some troubleshooting, I did the following command on cmd and found this:
C:\Windows\system32>powercfg /waketimers
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:54:34 PM on 2/20/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:45:34 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:23:34 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:23:25 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:23:28 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:23:02 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:22:59 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:23:00 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:22:58 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:23:00 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:22:59 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:22:58 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:22:57 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:22:57 PM on 2/19/2022.
Reason: generic
Timer set by [SERVICE] \Device\HarddiskVolume3\Program Files\Fing\resources\extraResources\fingagent.exe (Fing.Agent) expires at 7:22:57 PM on 2/19/2022.
Reason: generic
I also created a DMP file of the Fing Service from within the Task Manager. Here it is, maybe someone can better interpret.
I also created a DMP file of the Fing Service from within the Task Manager. Here it is, maybe someone can better interpret.
Microsoft (R) Windows Debugger Version 10.0.22549.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Admin\AppData\Local\Temp\fingagent.DMP] User Mini Dump File with Full Memory: Only application data is available Symbol search path is: srv* Executable search path is: Windows 10 Version 19044 MP (12 procs) Free x64 Product: WinNt, suite: SingleUserTS Edition build lab: 19041.1.amd64fre.vb_release.191206-1406 Machine Name: Debug session time: Sat Feb 19 13:25:07.000 2022 (UTC - 5:00) System Uptime: 0 days 0:04:26.288 Process Uptime: 0 days 0:04:18.000 ................................................................ .................. For analysis of this file, run !analyze -v wow64cpu!CpupSyscallStub+0xc: 00000000`77c81cfc c3 ret 0:000> !analyze -v ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1530 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 7746 Key : Analysis.Init.CPU.mSec Value: 234 Key : Analysis.Init.Elapsed.mSec Value: 15893 Key : Analysis.Memory.CommitPeak.Mb Value: 85 Key : Timeline.OS.Boot.DeltaSec Value: 266 Key : Timeline.Process.Start.DeltaSec Value: 258 Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1 Key : WER.Process.Version Value: 2.8.0.0 FILE_IN_CAB: fingagent.DMP NTGLOBALFLAG: 0 APPLICATION_VERIFIER_FLAGS: 0 EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 0000000000000000 ExceptionCode: 80000003 (Break instruction exception) ExceptionFlags: 00000000 NumberParameters: 0 FAULTING_THREAD: 00001740 PROCESS_NAME: fingagent.exe ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached. EXCEPTION_CODE_STR: 80000003 STACK_TEXT: 00000000`00a3ec38 00000000`77c81b5d : 00000023`77d0390c 00007ffe`dda70023 00000000`00d8ddf8 00000000`00b3f958 : wow64cpu!CpupSyscallStub+0xc 00000000`00a3ec40 00000000`77c811b9 : 00000000`00b3f68c 00007ffe`dda739b4 00000000`00a3ed10 00007ffe`dda73aaf : wow64cpu!Thunk0ArgReloadState+0x5 00000000`00a3ecf0 00007ffe`dda738c9 : 00000000`00880000 00000000`00170100 00000000`00000000 00000000`00a3f560 : wow64cpu!BTCpuSimulate+0x9 00000000`00a3ed30 00007ffe`dda732bd : 00000000`00000000 00000000`00b823c8 00000000`00000000 00000000`00000000 : wow64!RunCpuSimulation+0xd 00000000`00a3ed60 00007ffe`deee3592 : 00000000`00000010 00000000`00000010 00007ffe`def41a90 00000000`0087f000 : wow64!Wow64LdrpInitialize+0x12d 00000000`00a3f010 00007ffe`dee84cdb : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000001 : ntdll!LdrpInitializeProcess+0x1932 00000000`00a3f440 00007ffe`dee84b63 : 00000000`00000000 00007ffe`dee10000 00000000`00000000 00000000`00881000 : ntdll!LdrpInitialize+0x15f 00000000`00a3f4e0 00007ffe`dee84b0e : 00000000`00a3f560 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrpInitialize+0x3b 00000000`00a3f510 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrInitializeThunk+0xe STACK_COMMAND: ~0s; .ecxr ; kb SYMBOL_NAME: wow64cpu!CpupSyscallStub+c MODULE_NAME: wow64cpu IMAGE_NAME: wow64cpu.dll FAILURE_BUCKET_ID: BREAKPOINT_80000003_wow64cpu.dll!CpupSyscallStub OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 10.0.19041.662 FAILURE_ID_HASH: {289a12fb-10fd-bb5b-3edc-4567046643a5} Followup: MachineOwner --------- 0:000> .exr -1 ExceptionAddress: 0000000000000000 ExceptionCode: 80000003 (Break instruction exception) ExceptionFlags: 00000000 NumberParameters: 0
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Answers
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Hey @iok_1
Are you using the latest version of Fing Desktop?
May we ask you to install fing desktop on another device and confirm if that device is experiencing the same issue, waking up when in sleep mode?0 -
Karl_From_Fing said:Hey @iok_1
Are you using the latest version of Fing Desktop?
May we ask you to install fing desktop on another device and confirm if that device is experiencing the same issue, waking up when in sleep mode?
That seemed to fix the issue at first. But a day or two later, my PC woke up from sleep anyway. It turns out the main culprit was my keyboard USB driver. I turned off its ability to wake up my PC from sleep and so far, with both options off, my PC has behaved.
Still, just now I put the Fing.Agent service back to automatic and we'll if see my PC wakes up from sleep again. I'm still confused about why it has wake timers active once more (I just checked) after switching to automatic.
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