How do I update my fingbox?

Pppppp
Pppppp Member Posts: 10
First Comment Photogenic

I got this fingbox when fing was just on a crowd funding quest. So it's the very first one that came out. I'm not even sure if it is still working or not. How can I tell it's working?

And how do I update the fingbox?

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  • Marc
    Marc Moderator, Beta Tester Posts: 2,804
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    edited September 29, 2021 #3
    Install the Fing app from the android or iOS app stores.  Once you do that register, add the Fingbox and you should be good to go.  Both V1 and V2 are supported on the app.

    To see if its working, there are lights on the top and on the network interface that will light up once plugged in.  Those lights also double as status / troubleshooting lights for the unit.
    Thats Daphnee, she's a good dog...
  • Pppppp
    Pppppp Member Posts: 10
    First Comment Photogenic

    But what about the actual box itself?

    The app updates.

    Box the do the same?

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
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    admin
    Pppppp said:

    But what about the actual box itself?

    The app updates.

    Box the do the same?

    Can you please DM me the MAC address of the Fingbox and then I will check if Fingbox is connected and working or not? Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Pppppp
    Pppppp Member Posts: 10
    First Comment Photogenic

    How do I find that?

  • Marc
    Marc Moderator, Beta Tester Posts: 2,804
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    Also, if I remember correctly, the Fingbox will pull the most recent firmware available to it on reboot.

    Thats Daphnee, she's a good dog...
    Robin_from_Fing
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
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    admin
    Marc said:

    Also, if I remember correctly, the Fingbox will pull the most recent firmware available to it on reboot.

    You are right. A power cycle forces the Fingbox to check and install any firmware update pending.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Pppppp
    Pppppp Member Posts: 10
    First Comment Photogenic

    Brb. I'll go check

  • Pppppp
    Pppppp Member Posts: 10
    First Comment Photogenic

    How do you reboot?

  • Marc
    Marc Moderator, Beta Tester Posts: 2,804
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    Unplug and plug back in.

    Thats Daphnee, she's a good dog...
  • Pppppp
    Pppppp Member Posts: 10
    First Comment Photogenic
    now the light is staying white. not blinking or changing colour like in the past.
  • Pppppp
    Pppppp Member Posts: 10
    First Comment Photogenic
    the firmware says on the app. 2.7.0 am I in the correct update?
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
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    admin
    Pppppp said:
    the firmware says on the app. 2.7.0 am I in the correct update?
    You are looking at Fing desktop version instead of Fingbox firmware version. Please refer to this article for checking Fingbox firmware and the latest Fingbox firmware version is 1.15.2
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!