Fingbox error during login

wazzux · July 27, 2021

I downloaded the last version of Fing desktop, after that I cannot logon, when I press the "Open Fing Desktop" button I receive an error. I'm use macOS Big Sur v 11.5 (20G71). Could you please help me?

Image: https://us.v-cdn.net/6031733/uploads/editor/ou/9a3h4re7c2je.png

Robin_Ex_Fing · July 27, 2021

@wazzux
Can you reboot your device and then try again to see if the issue persists? Thanks

wazzux · July 27, 2021

Hi Robin

Yesterday I did it before to ask to the community. Both devices rebooted, Mac and FingBox.

Same situation.

Robin_Ex_Fing · July 28, 2021

@wazzux
Have you tried re-installing fing desktop?

wazzux · July 28, 2021

Yes, the App was removed, the Mac was restarted and the App was installed again.

The App hangs during the login process, after some minutes the “Sign in” screen appears, like a loop

Robin_Ex_Fing · July 29, 2021

wazzux said:

Yes, the App was removed, the Mac was restarted and the App was installed again.
The App hangs during the login process, after some minutes the “Sign in” screen appears, like a loop

Are you using Wireshark on your network? Can you uninstall the Fing desktop and then install Fing desktop under safe mode and then check?

wazzux · July 29, 2021

Thanks for your help, I realized that my subnet is causing strange things. I changed to another subnet and works...

Fingbox error during login

Answers

Categories