Fing premium query

cma12341
cma12341 Member Posts: 1
edited July 28, 2021 in Fing Desktop #1
I paid for a year through the Google Play Store for Fing on my phone and my laptop in April. Now it says my desktop fing has expired and i need to pay more, meanwhile my phone fing is fine, This seems dumb . Like walking into walls dumb.
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Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 3,059
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    Hi @cma12341..  Let me tag @Robin and @Dylan_From_Fing from fing to see if they can help you out.  Please wait for them to reply to this thread before you do anything else.
    Thats Daphnee, she's a good dog...
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    Thanks @Marc
    To address your query, your subscription was paid on monthly basis. No annual subscription is active on your account. You subscribed for Fing premium monthly which is for $6.99 on 23 Aug 2020 and your last payment to renew Fing premium got failed and thus your account reduces to 'Free'
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!