How do I force a Fingbox firmware update?

Answers

• Pooh Member, Beta Tester Posts: 674

  

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  August 2019

  https://help.fing.com/knowledge-base/force-fingbox-firmware-update/

  People say nothing is impossible, but I do nothing every day.
  

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• VioletChepil London, UKMember Posts: 2,471

  

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  August 2019

  Thanks @Pooh converting to a question. If this solves things, please choose an answer! 
  I'm also recapping the information here for future search/reference.

  How to force a Fingbox firmware update:

  Fingbox updates are automatic but can take up to 24 hours to reach your box after it has been released by our development team.

  If it has been over 24 hours and you still do not have the latest Fingbox firmware you can instead try to force an auto-update by restarting your Fingbox:

  1. Disconnect the power
  2. Wait 10 seconds
  3. Plug it back in

  This power cycle will force the update.

  Community Manager at Fing

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• VioletChepil London, UKMember Posts: 2,471

  

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  August 2019

  @Jonbruns I've also modified title slightly to help other users find this info here!  

  Community Manager at Fing

  

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• Jonbruns Member Posts: 2

  

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  August 2019

  The reason I asked this question is because this actually happened. The help center notified me that my Fing box did not update after several auto attempts. I was asked to do the power restart. The firmware did not update Fter three attempts. The Fing box was eventually replaced. No problems since. 

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• Pooh Member, Beta Tester Posts: 674

  

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  August 2019

  Thanks for updating us. Good to hear that Fing central were able to replace your Fingbox.

  People say nothing is impossible, but I do nothing every day.
  

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