How do I force a Fingbox firmware update?

Jonbruns
Jonbruns Member Posts: 2
First Comment
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edited August 29, 2019 in Fingbox #1
is there a way to force a firmware update if the Fing does not do it automatically? 
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  • Pooh
    Pooh Member, Beta Tester Posts: 674
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    #2

    https://help.fing.com/knowledge-base/force-fingbox-firmware-update/

    People say nothing is impossible, but I do nothing every day.
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    #3
    Thanks @Pooh converting to a question. If this solves things, please choose an answer! 
    I'm also recapping the information here for future search/reference.

    How to force a Fingbox firmware update:

    Fingbox updates are automatic but can take up to 24 hours to reach your box after it has been released by our development team.

    If it has been over 24 hours and you still do not have the latest Fingbox firmware you can instead try to force an auto-update by restarting your Fingbox:

    1. Disconnect the power
    2. Wait 10 seconds
    3. Plug it back in

    This power cycle will force the update.

    Community Manager at Fing

  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    #4
    @Jonbruns I've also modified title slightly to help other users find this info here! :) 

    Community Manager at Fing

    Pooh
  • Jonbruns
    Jonbruns Member Posts: 2
    First Comment
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    #5
    The reason I asked this question is because this actually happened. The help center notified me that my Fing box did not update after several auto attempts. I was asked to do the power restart. The firmware did not update Fter three attempts. The Fing box was eventually replaced. No problems since. 
  • Pooh
    Pooh Member, Beta Tester Posts: 674
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    #6

    Thanks for updating us. Good to hear that Fing central were able to replace your Fingbox.

    People say nothing is impossible, but I do nothing every day.

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