Latest version won't install on Windows 10

datagod
datagod Member Posts: 21
10 Comments Name Dropper Photogenic
✭
edited February 15, 2021 in Fing Desktop discussions #1
Fing desktop stopped working for me the other day, so I tried re-installing.  The install process gets about half way through then just dies.  Anyone else having this issue?  Any work arounds available?
Tagged:
4moon

Answers

  • datagod
    datagod Member Posts: 21
    10 Comments Name Dropper Photogenic
    ✭
    #2
    I tried to solve this issue by uninstalling and trying again.  Even after a reboot it still failed.  Turns out there is a auto running service that has to be manually stopped.  This allowed the installation to continue.  
    I suggest that the installation process be changed to include better error handling.  Pop up a message saying "please make sure the fing service is stopped"  or "we had a problem installing, please check X".  Just disappearing half way through the process is amateur hour.

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