Wrongly identified device

ba2ba2 Member, Beta Tester Posts: 1
First Anniversary Photogenic
edited February 2 in Fing App Tips & Tricks
I have a Samsung - Galaxy Tab A7 10.4" Wi-Fi model # SM-T500NZAAXAR that is being identified as an Apple product running the Android operating system.  How cool is that?  Anyway, how do I go about getting this corrected?

Answers

  • RobinRobin Administrator, Fing Team Posts: 4,374
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Hi @ba2

    To correct the misidentified device on Fing desktop, I would suggest to:   

    • Open the Fing Desktop 

    • Sign in and Go to Home tab   

    • Scan for devices. 

    • If the device is still recognized incorrect then Click on the specific device   

    • Click on Icon "Recognize" device   

     

    To manually identify the misidentified device on Fing app, I would suggest to:   

    • Sign in to the Fing app 

    • Go to Device List    

    • Click on the misrecognized device. 

    • Below the device name and O.S you will find a text saying "Did we get this right?"  

    • If you click on (thumbs_down icon) then it will allow you to manually enter the correct O.S and model of the device. 

     

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • max2198max2198 Member Posts: 20
    10 Comments First Anniversary Photogenic
    edited February 12
    I have a SamKnows Whitebox Ver. 8 model: SK-WB8-US is Detecting as a Taicang T&W Electronics 
    is Detecting OS Windows Vista  should be DDWRT  MAC: 2C:DD:95:XX:XX:XX.
    Also I have Reolink RLC-410-5mp not on the list detecting as Shenzhen Baichuan Digital Technology 
    image below is the samknows whitebox

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