I bought a used Fingbox and it flashes blue so I cant connect to my network. No green light.?

rhcage2 · July 2020

I bought a used Fingbox and it flashes blue so I cant connect to my network. I have no green light.
Model FIN-B-002. MAC? - F023B9ED8FD1. Please advise

rooted · July 2020

@Robin Could you verify this Fingbox has been detached from former account?

Robin · July 2020

Hi @rhcage2
As of now, the Fingbox is still connected to the former account. You may need to contact the former user to write to us or he can send the account deactivation confirmation to you clearing showing the email address of that user and then you can send this to us to verify the account. After that, I will be able to guide you further.

rhcage2 · July 2020

I bought it from a dealer on ebay so I dont know if the previous owner info is available. I will inquire and see
if it is possible to find it.
Rhc2

Philipp · January 21

any update on this? I just got a v2 from ebay and Im not sure if the seller has any clue ...

Robin · January 22

Hi @Philipp
I have sent you a private message to address your query as I need some of the personal details. Please reply to my message directly. Thanks

Philipp · January 22

hi Robin,
the seller could successfully unlink th ebox from hsi account, and I was able to link it to mine. thank you!

I bought a used Fingbox and it flashes blue so I cant connect to my network. No green light.?

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