I tried to purchase premium but was declined. Help!

I tried to purchase premium, but my card was charged $42 twice and declined due to suspicious activity.  After calling my credit card company, they indicated I should try the purchase again.  I tried, but my account says I already have premium activated but it appears to be the free trial version.  I updated my payment method in my account profile.  Am I all set or is there other action needed on my account?


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  • GManT
    GManT Member Posts: 2
    First Comment
    I tried, but the rate now says $59.  How do I get the $42 promo rate?
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    GManT said:
    I tried, but the rate now says $59.  How do I get the $42 promo rate?
    As I can see you already have a support ticket open. Please reply to your support ticket so we can help you directly and keep all information under one application. Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!