Stanz358 Member Posts: 19
First Anniversary 5 Likes First Comment Photogenic

Hi - never paid for Pro subscription and never had ads in the fing app. Now all of a sudden I do. Had to pay for pro to get rid of them. What's up with that



  • Pixel
    Pixel Devon, U.K.Member, Moderator, Beta Tester Posts: 219
    100 Comments 25 Likes 5 Answers First Anniversary
    The free version has always had the Advertisements, I’m not sure why you didn’t previously get them. The advertisements are, as you discovered, removed on the pro version.
  • Ciaran
    Ciaran Administrator Posts: 1,180
    1000 Comments 250 Likes 50 Answers 100 Awesomes
    Hi  @Stanz358, I can see that you have a Fingbox. With a Fingbox, you should not be seeing ads. If you are, just ensure that you are logged into the Fing account associated with Fingbox (check the Account tab). If you are see ads with a Fingbox, it would generally suggest you are either logged into a different account or not logged in at all. If you need any further help, however, dont hesitate to ask. thanks
    Ciaran (Admin at Fing)