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Email > Fing Alert > Notifications > URL > Cannot find node in network

FrotzFrotz San Jose, CAMember Posts: 18
10 Comments Photogenic Name Dropper
✭
edited November 2020 in Fingbox
Email notification correctly articulates a device on my network.
Clicking Open attempts to enter my account's network for this device.
AJAX errors indicate that it "cannot find node in network".
Returning to the network shows all devices in my fingbox's network (where I see device in question).

I've had to turn OFF all notifications because the spam (notifications providing zero value == spam) is so bad.
ChromePlanet

Answers

  • MarcMarc Moderator, Beta Tester Posts: 1,967
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    Hey @Frotz, could you include a screenshot of what your seeing?  
    Thats Daphnee, she's a good dog...
  • FrotzFrotz San Jose, CAMember Posts: 18
    10 Comments Photogenic Name Dropper
    ✭
    I'm excluding the URL from the images, but I have full URLs for the failure notification and a successful view if those are helpful (/ not a security risk).  I'm also happy to forward the email.  This is from before I turned off all notification due to the signal:noise ratio.

    The actual endpoint that should be hit is:

    The source email (sans details) is:

  • MarcMarc Moderator, Beta Tester Posts: 1,967
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    Perfect, looping in @Robin for comment. 
    Thats Daphnee, she's a good dog...
  • RobinRobin Administrator, Fing Team Posts: 3,429
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    admin
    Thanks @Marc
    @Frotz
    The device for which you are getting the email, Is that device your own device or in-range device? Also, the next time the node takes you to an empty page, please DM the URL and MAC address of your Fingbox so I can check.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • FrotzFrotz San Jose, CAMember Posts: 18
    10 Comments Photogenic Name Dropper
    ✭
    DM to Robin with the email link, the resulting destination link and the actual / valid link for the same device.
  • RobinRobin Administrator, Fing Team Posts: 3,429
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    admin
    Thanks @Frotz
    I am checking the links and I will get back to you shortly.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • RobinRobin Administrator, Fing Team Posts: 3,429
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    admin
    Hi @Frotz
    Are you still getting the same alerts with nodes that are producing error?
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • FrotzFrotz San Jose, CAMember Posts: 18
    10 Comments Photogenic Name Dropper
    ✭
    Will re-enable notifications (I've turned them off in many different user interfaces that I don't have a current batch).  Doing that now.
  • FrotzFrotz San Jose, CAMember Posts: 18
    10 Comments Photogenic Name Dropper
    ✭
    REPRODUCED (fault):
    * Re-enabled notifications (1 email per event).
    * Forced an offline / online event.
    * Clicked on "Open" link in email.
    * Resulting web UI view results in the same "cannot find the node on the network" error originally reported and captured above.

    END-RESULT:
    * No change in behavior.
  • RobinRobin Administrator, Fing Team Posts: 3,429
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    admin
    Thanks @Frotz
    I am seeking further advice on this one and I will get back to you with an update.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • ChromePlanetChromePlanet Member Posts: 10
    5 Likes First Comment Photogenic
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    I also have this problem. The links in email alerts are useless.
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