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Fing 2.1.0 at Windows v2004 Desktop RouterNatPmp error



Hi,
Installed Fing 2.1.0 on Windows v2004 Desktop
but got error message
Installed Fing 2.1.0 on Windows v2004 Desktop
but got error message
Exception : Unable to Receive NATPmp message : De I/O-bewerking is afgebroken vanwege het afsluiten van een thread of vanwege een opdracht van een toepassing
Regards,
Peter
Regards,
Peter
0
Answers
Can you confirm the O.S of the Windows machine and if possible, please share the screenshot of the error so I can investigate? Thanks
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
yes, Windows Pro the last version 2004
Regards,
Peter
Are you getting this error while using any specific feature of Fing desktop or during start up of Fing Desktop?
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
- Re-install Fing 2.0.1
- start Fing and start devices, but no display
- start Fing notification, but no display
here the screen-shots
pse help
regards,
Peter
It seems that WinPcap might not be working properly. I would like you to follow these steps and it should resolve this issue:
Uninstall WinPcap using any 3rd party software(iobit uninstaller/Revo uninstaller) so that it doesn't leave any traces.
Uninstall Fing Desktop
Reboot pc
Install NpCap or Win10pCap : http://www.win10pcap.org/
Download and Install latest Fing Desktop release.
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
Hi Robin,
– Uninstall WinPcap using iobit uninstaller
– Uninstall Fing Desktop with iobit uninstaller
– Reboot PC
– Install Win10pCap 10.2.5002
– Install Fing Desktop v2.1.0
– See report
https://query.fing.com/4B03A3070F198216
– delete WinpCap v4.1.3
– Reboot PC
– Start Fing and see all devices
– Fing app hangs
Regards,
Peter
Here a print screen from System Explorer Fing PID's and a part of files used
Regards,
Peter
I am seeking further advice on this one and I will get back to you once I have an update. Thanks
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
Thanks for help
Peter
Tried again to re-install Fing , but got msg
Fing Service not found
Regards,
Peter
When you are getting Fing service not found, Can you check under services.msc is the Fing agent is enabled and if possible, can you restart the service and then check if you are able to login or not?
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
yes, i stop the fing services and start again.
but got the same messsage
strainge ?
regards,
Peter
To help isolate the issue, please perform the following steps:
What is 'Home' healthcheck saying? if you can share a screenshot or even better a shared report, it would be very helpful.
Share the output of commands: 'ipconfig' and 'route print' from command line
Share the agent log: To access the agent log files:
ThanksClick on the Fing Desktop version in the bottom-left hand side of the screen
This will display two folders to open. We will need specific files from each of these folders.
Firstly, click on 'Open App Log Folder'
When the folder opens, we will now need to compress and share the log.log file (titled 'log' - all lowercase). To compress and share: right click on the file; choose 'Send to' & then choose 'Compressed zip folder'.
Back in Fing Desktop, now click on the 2nd folder 'Open Service Log Folder'
Compress all files inside the Service Log folder and follow the same process as previous.
Please attach both compressed files and DM me.
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
1. Can't display Home healthcheck
2. command prompt ipconfig and route print
it is all black and white
3. agent log files are empty
3. service log files attached
Regards,
Peter
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!