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You have changed the email address on my Fing Box but newsletters go to old email address

LoftyLofty Member Posts: 2
First Comment
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in Fing Account Change Request
Explained above.

Best Answer

  • RobinRobin Administrator, Fing Team Posts: 4,044
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Accepted Answer
    Hi @Lofty
    I have unsubscribed your previous email from newsletter and your new email is now subscribed. I hope it helps.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!

Answers

  • RobinRobin Administrator, Fing Team Posts: 4,044
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Hi @Lofty
    Can you please DM me the old email address and I will check and disable the newsletter for that? Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • LoftyLofty Member Posts: 2
    First Comment
    ✭
    edited October 2020
    Hi Robin I thought I had answered you but I cannot find my reply. Anyway my old email address was [email protected]
    So far Ive not received the newsletter at my knew email address which is [email protected]
    Regards
    Ian 
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