fing vlan did not find any device

smilla
smilla Member Posts: 5
First Comment Photogenic
edited September 7, 2020 in Fing Desktop discussions #1
I have macOS Fing Desktop App with premium subscription. I can ping vlan devices from the MacBook and see the vlan in fing. But it did not find any IP in that network, scanning has no result.

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  • Z2020
    Z2020 Member Posts: 5
    First Anniversary Photogenic First Comment
    I remember Fing is not support Vlan. 
  • smilla
    smilla Member Posts: 5
    First Comment Photogenic
    Dear Robin I accidentally clicked "did this answer your questen :yes" and cannot undo it. Here is a screenshot. As you can see I can ping an IP from 192.168.20.0/24. But a scan will only show IP's from the native network, even if you click on the correct vlan.
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,866
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    admin
    Hi @smilla
    I am afraid that with VLAN, this might not work. Fing products does not support VLANs at the moment.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • smilla
    smilla Member Posts: 5
    First Comment Photogenic
    I clicked on show vlan and it send me to a page to buy fing premium to see the result. I bought fing premium because there was written it support vlan. Now I clicked again the side with the overview and vlan ist not anymore there. Very strange. I wished I had made a screenshot of that page.
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,866
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    admin
    Thanks @smilla
    Have you selected the VLAN option from the scan devices option? I would request you to check if you see the Vlan option or not in coming days and I am still investigating this and I will reply to you with an update shortly.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • RWild
    RWild Member Posts: 60
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    smilla said:
    I clicked on show vlan and it send me to a page to buy fing premium to see the result. I bought fing premium because there was written it support vlan. Now I clicked again the side with the overview and vlan ist not anymore there. Very strange. I wished I had made a screenshot of that page.
    You are not imagining that screen saying that VLANs were supported. That was the main reason I went to premium as I am still experimenting with how to use the hardware and connections I have.
  • Lee_Bo
    Lee_Bo Member Posts: 271
    100 Comments 100 Likes 5 Answers 25 Agrees
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    Unfortunately I feel the desktop app, free or premium, has a long way to go before it becomes beneficial to its users.