Fingbox & Fing Desktop integration

GuyR · June 2020

Would like to have these integrated please, using desktop means I now have 2 networks on my account where I would prefer to just have one based on Fingbox. Could this not show the same as the mobile does?

Robin · June 2020

Hi @GuyR
thanks for the suggestion. I will pass on this to our Dev team for review. Fing desktop is a new product but we are still reviewing the features to be added to enhance its functionality. For all other users who feel this would be beneficial, please click the 'Upvote' button. Thank you.

Ferlauto · June 2020

This dovetails with my idea that there should be full feature-parity across all Fing software products (i.e. #FingDesktop & #FingApp) If a user is on their desktop, there is no reason they should have to use another device to see information from their #Fingbox.

JasonSF · July 2020

Another upvote for this. Fingbox owners should have some added functionality in the Desktop version. Because we're special :-)

JCAlexandres · July 2020

It should be one account, multiple devices, one reporting database where networks can be managed at the core and presentation level.

leovankoppen · July 2020

I have the same suggestion. I see different networks and or devices on my desktop , fingbox or android phone. That's rather confusing.

laaubin · August 2020

Agree

rhcage2 · August 2020

Yes, Please

keithnphx · August 2020

As new new FingBox owner and Fing Desktop user, it was, at first, very confusing why Desktop didn't sync/match with the IOS app. There are some tools in the Desktop that are not available to me in the IOS app such as the WIFI channel scanner.

reygio349 · August 2020

A YES vote for me . I only have 1 home network with less than 20 devices with 4 wifi connected devices the rest are connected to via wired Ethernet cable. I have Fing premium desktop app and version 2 Fingbox.

Hope the INTEGRATION will be up soon so as to simply things. The customization of devices even does not work on each scanned network I have to customize on each which is redundancy. Then you'll get 2 separate alerts on same device because of multiple network that Fing scanned on One network.

Screenshot_20200815-123625_Fing.jpg

Lee_Bo · August 2020

I'll even go one step further. Make the Fing desktop and mobile app integration part of the subscription. I'd pay for that feature if it worked.
Just saying. :-)

MartynK · August 2020

Totally support this idea, I first posted about having multiple networks in March, never got anywhere with it, just told thats the way it is.

daved2424 · August 2020

This is blindingly obvious to me. How this got through development as two entirely separate platforms is beyond me. How did Fing not anticipate that everyone would ask for this? Or worse, they did anticipate it but decided to ignore it anyway.

reygio349 · August 2020

I have a Fingbox v2 and have one home network but in the app it shows the Fingbox that covers the list of wifi and ethernet connected devices and another scanned secured account and shows wifi network but it also list my wired connection devices then the worst confusion that is adding up is I paid for the premium desktop and now my phone app is showing 3 networks and I have to do customization for the 2 networks coz they don't sync and integrate.

I hope that Fing will be able to fix this SOON!

Marc · August 2020

Hey @Robin, this seems to be the most voted on feature request on the threads. Any update from Fing as to whether this will be considered for development? And don’t think I didn’t notice that you also voted for it.. 😉

Robin · August 2020

Marc said:

Hey @Robin, this seems to be the most voted on feature request on the threads. Any update from Fing as to whether this will be considered for development? And don’t think I didn’t notice that you also voted for it.. 😉

Thanks Marc, Our developers has reviewed this feedback and request. Currently, there are lot of features which they are currently working on but hopefully, this suggestion might come into play as well. Currently, At this stage there is no timeframe for this.

Marc · August 2020

Thanks @Robin, appreciate you looking into this.

Lee_Bo · August 2020

Well, it's been said more then a few times, by myself and others, but until the mobile and desktop apps integrate with each other, the desktop app is really useless to me. Integrate desktop and mobile apps and I'm almost pay for that. :-)

RyTheITGuy · September 2020

I ran the desktop app on my PC then installed on my Mac. Didn't realize this would create duplicate networks. Then I connected the iOS app and got a third network. I paid for the year subscription for the desktop app, but am thinking twice about it now. I was thinking of getting a Fingbox, too, but no way. I understand the tools do different things, but there must be a way to have them use a common database on the backend, even if they can only touch certain fields of the database.

Robin · September 2020

RyTheITGuy said:

I ran the desktop app on my PC then installed on my Mac. Didn't realize this would create duplicate networks. Then I connected the iOS app and got a third network. I paid for the year subscription for the desktop app, but am thinking twice about it now. I was thinking of getting a Fingbox, too, but no way. I understand the tools do different things, but there must be a way to have them use a common database on the backend, even if they can only touch certain fields of the database.

To address your query, I would like to tell you that if you have Fingbox and then you install Fing desktop then, first of all, you will see multiple networks under your account. Only those networks will merge from Fing mobile app and Fing desktop which are without Fingbox.

Also, if you are in the mobile app and then you open Fing Desktop network then names, customization will merge but not with the Fingbox network. And if you have iOS 11+ without mac address and if you run a scan from there, you will see another network w/o any mac address. If you open the network pushed by Fing desktop, you will see it but will not be able to refresh from mobile.

Ade · September 2020

Hello, just subscribed to Fing last night and I'm getting the above fault code N40F-N801 on my laptop, though can send emails and use internet. Ade

Mlbnva · September 2020

I likely would buy the fing box if all this was integrated. It has baffled me since the beginning of this application why the different networks are separate and do not have an option for integration.

Especially since you started allowing an account for backup of information etc. it was a no-brainer to automatically combine Wi-Fi networks etc. into one account as an option. Why this hasn't been done yet escapes me. This is one reason I have not bought one of the boxes yet.

The priorities for what is being developed right now doesn't seem to be aligned with what the users want.

Felixishim · September 2020

for real, what the hell, the early king adopter got screwed over with this update now that all the old function are gone from the app which used to be FREE!

Marc · September 2020

@Felixishim, what function was removed from the fingapp and Fingbox since the early days? Keep in mind the Fing Desktop is a separate product from the mobile app. When Fing came out, there was no desktop app in production. In actuality, its gained quite a number if new features over the years.

Lee_Bo · September 2020

Ade said:

Hello, just subscribed to Fing last night and I'm getting the above fault code N40F-N801 on my laptop, though can send emails and use internet. Ade

@Ade, you may want to look at this thread:
https://community.fing.com/discussion/4563/fing-claims-not-connected-to-internet-gateway-is-not-healthy-yet-here-i-am

RicardoPass · September 2020

Robin said:

To address your query, I would like to tell you that if you have Fingbox and then you install Fing desktop then, first of all, you will see multiple networks under your account. Only those networks will merge from Fing mobile app and Fing desktop which are without Fingbox.
Also, if you are in the mobile app and then you open Fing Desktop network then names, customization will merge but not with the Fingbox network. And if you have iOS 11+ without mac address and if you run a scan from there, you will see another network w/o any mac address. If you open the network pushed by Fing desktop, you will see it but will not be able to refresh from mobile.

I've been trying to parse this statement for quite awhile now and I just don't think I get it.
Is it saying that the Fingbox network simply isn't visible in the Desktop app - yet?
If so, that's a bummer - feels like support for the paid hardware should have been part of the basic 2.0 launch - especially if it's in the web app...

Marc · September 2020

I think you got it. Anything discovered by the Fingbox will not appear on the desktop app and vice versa. If your using the Fingapp without a Fingbox (A very plausible scenario), then the desktop and Fingapp networks would merge.

KenD · September 2020

Agree with others, ran the desktop app on my Mac for a month or so but decided to un-install it as it didn't feel like it was providing the same user experience as the mobile version.

KayJay · September 2020

Hey, has anyone else noticed that the Fing Desktop app will periodically lose your network and "discover" a new one? All of your customizations to the devices are also lost as a result of this. Is there any way to get the original network back? I haven't been able to see a list of networks in the desktop app at all on my Mac. Today when I did the update to the latest version (2.2.1), I lost my network again and it "discovered" it as a new network. Lost all of my device customizations as well. That's just a little frustrating. How do we avoid that from happening?

Marc · September 2020

I've been running the desktop on my Mac, latest and greatest macOS (not beta), I have not seen that behavior. @KayJay, your issue might warrant a thread of its own if you see this behavior from time to time.

AlexHK · October 2020

I have a couple of Fingboxes on the way (from Amazon) and thought I'd get started with Fingbox for Windows. Now that I read this thread, I am kind of disappointed already before I have my Fingboxes in hand.

It was kind of obvious that it doesn't make a lot of sense to have separate Networks/Databases for Fingbox, Fing Desktop and Fing App, but apparently the developers didn't think that would make sense (or had subscription dollars in mind, I just don't know). Now, of course, I will stop using Fing Deskop and depending on the performance of the the Fingboxes (if features which are available in Fing Desktop or for subscription dollars only) I might even return them.

It just puzzles my mind why one would create separate networks/databases for the app, desktop and the fingox.

I am not completely new to Fing, I followed your developments for years but until now just never had the need for the boxes. And now that I do and ordered them, you start separating products

Fingbox & Fing Desktop integration

Active · Last Updated June 2020

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