Remove fingbox from account

Hi,

Can you please remove my fingbox from my account? I don's see the options to remove it as suggested in other threads and I intend to sell it.

Thank you,
Thomas

Answers

  • kltaylor
    kltaylor Member, Beta Tester Posts: 1,231
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    Hi @thomas_n welcome to the community and thanks for asking your question.
    Will send this request to @Robin for processing.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
    Robin_Ex_Fing
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    Hi @thomas_n
    Can you please DM me the screenshot of the Fingbox displaying MAC address so I can guide you? If you have Fingbox connected to your Fing app then you can follow these steps to disconnect it yourself.

    To move your Fingbox to a new network or disconnect, follow these simple steps:

    • Click on the ‘Home‘ tab
    • Choose ‘All Networks’ (under the ‘Scan for devices’ button) screen which contains a list of all your networks.
    • Choose the Network with the Fingbox and hold down your finger an option to ‘Deactivate’ or ‘Remove from Home’ will appear.
    • Click ‘Deactivate’. This will remove the network you have already configured, freeing up Fingbox to be assigned to a new network.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!