Wrong identification

AtsicAtsic Member Posts: 4
Name Dropper First Comment Photogenic
edited August 2020 in Fing App

Why does Fing show both my Sony Xperia and my Huawei mobile phones as iPhones when they are both obviously Android ?


Answers

  • RobinRobin Administrator, Fing Team Posts: 3,745
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Hi @Atsic
    Have you tried to manually recognise those device from the same screen which says "Find the exact model"?

    The Fing App discovery will identify devices on a best effort basis, based on the information made available by the device, e.g. the MAC address. There are numerous reasons why the device might not be recognized correctly e.g. 

    - The DHCP server is not refreshing when speaking to your Fing. 

    - Limited information being offered by specific devices. 

    I would advise inserting as many details that you can about the device to help improve the engine for all Fing users. 

    This will assist with improved device identification in the future. 

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
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