In need of Fing customer support to remove my information from fingbox device

papa_whealie
papa_whealie Member Posts: 2
First Comment Photogenic
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in Fing Account Change Request #1
Help, can someone please provide customer service contact information to fing to remove all my data and information from a fingbox device that I no longer am the owner?  A new owner is attempting to use his fingbox, but even after hard reset all of my data is still there.
please help,
thanks,

Best Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 3,003
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    #2 Answer ✓

    Someone should contact you and direct message you for information. You will not be sharing anything on an open forum.

    Thats Daphnee, she's a good dog...
  • Ciaran
    Ciaran Administrator Posts: 1,180
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    admin
    #3 Answer ✓
    Hi @papa_whealie, I have now disassociated your Fingbox from your account (removing all data and links to your e-mail/network). Thanks
    Ciaran (Admin at Fing)

    papa_whealie

Answers

  • papa_whealie
    papa_whealie Member Posts: 2
    First Comment Photogenic
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    #4
    Hello,  I would like my account and all data from my Fingbox device deleted as I no longer am the owner of this device.
    Thanks,
  • Marc
    Marc Moderator, Beta Tester Posts: 3,003
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    #5
    @papa_whealie, I moved this to the fing account section for you
    Thats Daphnee, she's a good dog...
  • papa_whealie
    papa_whealie Member Posts: 2
    First Comment Photogenic
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    #6
    Please provide direct contact information for Fingbox support, as posting in a public forum is probably not appropriate for customer support issues.

    Thanks,
  • Lee_Bo
    Lee_Bo Member Posts: 272
    100 Comments 100 Likes Second Anniversary 5 Answers
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    #7
    I'm not 100% sure on the email, but it may be [email protected]  

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