In need of Fing customer support to remove my information from fingbox device

Help, can someone please provide customer service contact information to fing to remove all my data and information from a fingbox device that I no longer am the owner?  A new owner is attempting to use his fingbox, but even after hard reset all of my data is still there.
please help,
thanks,

Best Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 3,003
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    #2 Answer ✓

    Someone should contact you and direct message you for information. You will not be sharing anything on an open forum.

    Thats Daphnee, she's a good dog...
  • Ciaran
    Ciaran Administrator Posts: 1,180
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    admin
    #3 Answer ✓
    Hi @papa_whealie, I have now disassociated your Fingbox from your account (removing all data and links to your e-mail/network). Thanks
    Ciaran (Admin at Fing)

    papa_whealie

Answers

  • papa_whealie
    papa_whealie Member Posts: 2
    First Comment Photogenic
    Hello,  I would like my account and all data from my Fingbox device deleted as I no longer am the owner of this device.
    Thanks,
  • Marc
    Marc Moderator, Beta Tester Posts: 3,003
    250 Answers 1,000 Likes 2500 Comments 250 Awesomes
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    @papa_whealie, I moved this to the fing account section for you
    Thats Daphnee, she's a good dog...
  • papa_whealie
    papa_whealie Member Posts: 2
    First Comment Photogenic
    Please provide direct contact information for Fingbox support, as posting in a public forum is probably not appropriate for customer support issues.

    Thanks,
  • Lee_Bo
    Lee_Bo Member Posts: 272
    100 Comments 100 Likes Second Anniversary 5 Answers
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    I'm not 100% sure on the email, but it may be [email protected]