Recognize function failing on OS recognition

Paolone67 · July 2020

Hi,
I have a bunch of PCs in my home office and I would like Fing to correctly recognize the version of OS installed. Unfortunately for the most part of them Fing is able to tell me only "Windows 10" but is not able to tell me whether it's Home, Pro neither the build version.
Even with the automatic recognition made through the browser or QR reader the OS is not correctly detected.
Is there some service (like WMI) that should be activated on clients in order to have a correct and complete hardware + software recognition?
Thank you.

kltaylor · July 2020

Hi @Paolone67 welcome to the community and thanks for asking your question.

I can absolutely understand the need to distinguish the version type of an OS above the base level (i.e., Windows 10). I have not seen a method to use with Fing Desktop that will do this for us, however it can certainly become a community suggestion.

Only thing that I would do is edit the area where the OS is and add an addendum to the descriptor stating the version information that you're looking for. Outside of that, let's ask @Robin to see if this is a built in feature, if so how to make it happen, and if not, can we make it a wish item?!

Robin · July 2020

Thanks @Marc
Currently, to address this, the build version is not included and can be taken as a suggestion but the other factors like Windows 10 pro or home are present for manual recognition. Here is the screenshot from my phone

Marc · July 2020

I think @robin meant to tag @kltaylor..

Robin · July 2020

Marc said:

I think @robin meant to tag @kltaylor..

I am sorry. Apologies. Too much on my mind

Recognize function failing on OS recognition

Answers