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Remote Network Access to Asus Router behind a Bell Hub 2000... No longer Working!
I have a vacation home in the Canada and have been using the Bell Wireless Home Internet for about a year now. I have been quite happy with the service as the 25Mbs is significantly better than anything else I could find!
Bell provided a POE injector and modem/router (Bell Hub 2000). I already had my own router (Asus RT-AC3100) and I wanted to continue using it as the main router. So, I set up the Bell Hub 2000 as follows:
- all Wi-Fi off
- DDNS is off
- DNS is automatic
- Wan Mode is auto
- DHCP is on
· Router address: 192.168.2.1
· Subnet Mask: 255.255.255.0
· IP Address Range: 192.168.2.10 to 192.168.2.254
- DMZ is on and I set my Asus router as the only active device (192.168.2.12). I chose the DMZ option to forward inbound Internet traffic to my Asus router.
The Lease Table on the Bell Hub 2000 shows the Asus router address as the only leased one.
I access the Bell Hub 2000, from inside my network, using 192.168.2.1. I haven’t figured out how to access the Bell Hub 2000 remotely.
My Asus router is connected to one of the Wan ports on the Bell Hub 2000.
On my Asus router, I set
the WAN connection to Automatic IP.
This set up worked as I thought it should, for about a year! It allowed me to access the internet from within the home network, and it also allowed me to remotely access my Asus network, through the Bell Hub 2000.
Recently (a month ago?) I can no longer have access to my Asus router remotely! (I use a free No-IP address which I update regularly)
When I try ping the No-IP name or the actual address of the Bell modem / router I get no response! I cannot remember if I could ping the No-IP name of address before, but since I had access to ports opened on my Asus router, I would have thought that a ping would have worked!
Internet access on the local network still works well, but I cannot get in remotely!
I finally got through to a Bell technician... he was able to get into my Bell Hub 2000 config and told me that as far as he was concerned everything was working well! He told me that they do not support trying to do what I am doing and so he couldn't help me with my issue!!
I have rebooted the devices numerous times and changed the ethernet cables.
Today, I logged into my FingBox on my iPhone and I saw something on my network that caused me to wonder if this is an issue!
My internal network is setup as follows:
- Router address: 10.0.2.1 (subnet Mask 255.255.255.0)
- DHCP is enabled
- IP Address Range: 10.0.2.2 to 10.0.2.254
- Default Gateway: 10.0.2.1
Looking at the FingBox the Network shows the following:
- Netmask: 10.0.2.0/24
- Gateway: 10.0.2.1
- DNS: 184.108.40.206
FingBox also shows under Vulnerability Test 3 open ports… however none of those ports are open on my Asus router!
Any thoughts on how I fix the remote access issue?