why are csv export files wrongly named

Solarschols · June 2020

Can you please ensure that CSV files are given the correct file extension CSV and not TXT.

Robin · June 2020

Hi @Solarschols
Can you please let me know which device are you using? I checked on Android device and the extension is as expected.

Solarschols · June 2020

I'm referring to the online version. I'n using a chrome browser.

Robin · July 2020

Solarschols said:

I'm referring to the online version. I'n using a chrome browser.

Thanks @Solarschols
I will pass this on to our developers for review. In meantime, our web app is a legacy application and we soon will upgrade the web app which will resolve this issue. In the meantime, please continue using the mobile app for data export.

kennethray · January 23

Hello Robin - Would you please let me know if you have an update on this issue. Just tried using Chrome Browser, and file created is .txt. (just like this post describes in June 2020). Appreciate it.

Robin · January 25

kennethray said:

Hello Robin - Would you please let me know if you have an update on this issue. Just tried using Chrome Browser, and file created is .txt. (just like this post describes in June 2020). Appreciate it.

I would like you to check to export from the Fing mobile app. As I have checked, it is working fine with the correct extension. We are already working on releasing a new update to the web app. In meantime, please use the Fing mobile app. Thanks

why are csv export files wrongly named

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