trouble with adding new Fingbox

ZokiZoki Member Posts: 2
First Comment Photogenic
Dear Fing Community
Please I need some help about my new Fingbox.
Today I received Fingbox via Amazon and immediately according instruction i put Fingbox in network.
Fingbox ethernet port is connected directly in router ... 
Using Fing application on Samsung Galaxy after Scan of Devices I can see new Fingbox inside the list of all IP addresses.
In my cases Fingbox has IP address.
My Android has IP address.
I have only one Wi-Fi SSID where Android is connected and both devices are in same subnet.
Up to now everything looks OK.

After Scan of Devices Fing application automatically detect new Fingbox and offer me to Activate Fingbox.
After I press Activate new windows appear with message: Looking for Fingbox. 
But after 20-30 second I get message: Fingbox not found 
Few pics attached.

I was trying all possibilities but without success, please any suggestion from your side how to activate Fingbox.
Thnx in advance


  • MarcMarc Moderator, Beta Tester Posts: 2,446
    100 Answers 1000 Comments 500 Likes 250 Awesomes
    @Zoki, I’ve moved this to the Fingbox section for visibility.  @robin or @Ciaran, can you help out @Zoki?
    Thats Daphnee, she's a good dog...
  • ZokiZoki Member Posts: 2
    First Comment Photogenic
    Ok, thnx.
    Just to add Fingbox LED is/was flashing green durig my try to activate
  • CiaranCiaran Administrator Posts: 1,180
    1000 Comments 250 Likes 50 Answers 100 Awesomes
    Hi Zoki, I am sorry to hear. I am sending you a private message in order to assist further (as we will need more information of of you such as email address & MAC address, which I do not want to request publicly for privacy reasons). Thanks
    Ciaran (Admin at Fing)

Sign In or Register to comment.