Welcome to the community! Read our posting tips, and learn how to earn ranks, levels and badges to get started.

Ask any devices or smart home question in the Devices/Security or Network Troubleshooting Categories.


Happy posting!

Which badges should we introduce on community?

VioletChepilVioletChepil London, UKMember Posts: 2,471
100 Answers 500 Likes 1000 Comments 100 Agrees
✭✭✭✭✭✭
in Community Updates
Hello everyone,
I am so happy that so many of you completed the founders badge tasks. Still a couple of days left before we launch to earn a badge if you haven't already. (These will close on 29 August 2019 when we launch). 
I'm thinking of new badges that we can add to the community for those that are really helping us grow. 
How about something like this:
Educator - Awarded to members who have written an article for the community in the Devices/Security/Connectivity categories. I'm planning to start up some "Tips & Tricks" or "Learning" sub-categories and these articles would fit nice in there. The idea would be to award members who take the time to help with educational content. 
What do you think?
What other badges could we introduce to improve the community? 
I'm keen to hear what you all think! 

Community Manager at Fing

Tagged:
VioletChepil

Comments

  • PoohPooh Member, Beta Tester Posts: 674
    500 Likes 500 Comments 25 Answers 100 Agrees
    ✭✭✭✭✭
    How about "Explorer" - awarded to folks who've managed to locate answers to some wierd, wacky or esoteric problems that community members come over with. Then, there's perhaps a Janitor\Cleaner type awad, given to folk who help keep the site tidy by Identifying duplicate posts, posts in the wrong category etc.

    Then, and this is the best badge of all, we absolutely need a HONEY POT badge, awarded to very hungry bears who really need a smackeral of something sweet.
    People say nothing is impossible, but I do nothing every day.
    MattmanVioletChepil
  • VioletChepilVioletChepil London, UKMember Posts: 2,471
    100 Answers 500 Likes 1000 Comments 100 Agrees
    ✭✭✭✭✭✭
    Thanks @Pooh - I do like the EXPLORER idea and will add it to my brainstorming. Will be coming out with some new badges in September once we've invited the new folks on for the launch. 
    And I love the janitor/cleaner. But I can also move people up to moderators. Thinking within a month or so after the launch, we can let members be moderators as well? What do you think? 

    Community Manager at Fing

    Pooh
  • MarcMarc Moderator, Beta Tester Posts: 2,172
    100 Answers 1000 Comments 500 Likes 250 Agrees
    ✭✭✭✭✭✭
    I was just thinking about the moderator issue while reading the email you sent earlier on coming out of beta. I’m sure you folks have been on boards like these before and you know the good and bad that can and does occur. Unless you disallow comments till their vetted or you have your staff on 24x7 monitoring this, it can get bad real fast.   Trusted moderators could work I suppose but however you folks decide, please keep a close eye on the threads. 
    Thats Daphnee, she's a good dog...
    VioletChepil
  • PoohPooh Member, Beta Tester Posts: 674
    500 Likes 500 Comments 25 Answers 100 Agrees
    ✭✭✭✭✭
    Think as the community grows and becomes more visible, the need to have folk take on some of the light lifting\cleanup will indeed become more needed as I somehow doubt you'll be able to do it all AND maintain the site as a whole. Got this bears' thumbs up.
    People say nothing is impossible, but I do nothing every day.
    VioletChepil
  • VioletChepilVioletChepil London, UKMember Posts: 2,471
    100 Answers 500 Likes 1000 Comments 100 Agrees
    ✭✭✭✭✭✭
    Great idea @Pooh that's the aim anyways. I'll discuss with @Gidster when he is back in a week!!
    I'm keen to definitely get help with moderation. We could set-up a short webinar or something too. 

    Community Manager at Fing

    Pooh
  • MarcMarc Moderator, Beta Tester Posts: 2,172
    100 Answers 1000 Comments 500 Likes 250 Agrees
    ✭✭✭✭✭✭
    Still thinking.  If you want to see a good example of a well moderated community board, look at audiokarma.org.  It’s for vintage audio enthusiast but its well moderated and civil.  Bad examples are places like CNET where more often then not its been spammed.
    Thats Daphnee, she's a good dog...
  • VioletChepilVioletChepil London, UKMember Posts: 2,471
    100 Answers 500 Likes 1000 Comments 100 Agrees
    ✭✭✭✭✭✭
    Definitely @Marc! There are already a few acting as moderators and I think it'll just make sense to transition to that. I'm just wanting to see how things evolve once we launch before starting that up -> but thinking after we get things rolled out it'll definitely make sense! 

    Community Manager at Fing

  • MarcMarc Moderator, Beta Tester Posts: 2,172
    100 Answers 1000 Comments 500 Likes 250 Agrees
    ✭✭✭✭✭✭
    Last piece, and you might already have this somewhere on the site, is a rules of engagement statement.  Spell out what’s is in and out for discussions.  Get this out of the way from the get go before it becomes an issue.  Think of what to avoid that could rile people up like politics, religion etc...  Leave those on the curb.  Spam will get through no matter what service you use so look for it and delete as soon as it comes up.  It’s like graffiti, once it takes hold, it will proliferate unless you take control early.   Anyway, appreciate you all starting this up and I truly do hope it takes off!
    Thats Daphnee, she's a good dog...
    VioletChepil
  • VioletChepilVioletChepil London, UKMember Posts: 2,471
    100 Answers 500 Likes 1000 Comments 100 Agrees
    ✭✭✭✭✭✭
    Thanks a lot @Marc definitely we need to think about that as we grow for sure. 

    Community Manager at Fing

Sign In or Register to comment.