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Ask any devices or smart home question in the Devices/Security or Network Troubleshooting Categories.
Happy posting!
false outage



I'm attaching a file - obviously as I can log in here and send this message the report is wrong


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Answers
Fing agent needs the Windows libraries which are installed with the WinPcap package during FingDesktop installation, it used to make packet capture and filtering useful our engine to protocol analyzers and network monitors.
Fing agent service cannot work properly without the correct installation of WinPcap.
Please open the command prompt and return the output:
sc query npf
it's useful to understand if the WinPcap has been installed correctly and it is running properly.
If possible please uninstall the older version of WinPcap and install the latest version of Win10Pcap from here and check.
@mashevloff
To update, Our developers are investigating some issue happened after the last release of mobile apps. There is an unusual load on our servers that is saturating the resources. And because of this Fing desktop has started to send false alarms.
As a workaround we will tune the config to try to make the server keep up but the issue on the mobile apps is under investigation.
I hope it helps. And soon as there is some more update I will let you know.
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