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Whats app voice messaging working on Blocked Phone

DilsDils Member Posts: 3
First Comment Photogenic
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in Network Troubleshooting & Connectivity

Hi ,


even though I block a phone from internet using Fingbox , whats app voice messaging is working without any issues .. both sending as well as receiving . Anyways to block the same ?

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Answers

  • rootedrooted Gulf Coast, USModerator Posts: 798
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    Is ipv6 disabled on your network?

    Ciaran
  • CiaranCiaran Administrator Posts: 1,092
    1000 Comments 250 Likes 50 Answers 100 Awesomes
    admin
    Also, could the phone be working off the phone network Data (as opposed to the Wifi network it is blocked from)?
    Ciaran (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • DilsDils Member Posts: 3
    First Comment Photogenic
    ✭
    Phone does not have data package. Phone data package is empty..so its not from Phones network 
    Ciaran
  • DilsDils Member Posts: 3
    First Comment Photogenic
    ✭
    rooted said:

    Is ipv6 disabled on your network?

    Configure IPV6 option is set to Automatically and IPV6 mode is Native, share IPV6 connection is off . So does changing any these help to block the voice messages ? If yes what should I change these modes to. Mine is an Apple Wife base station


  • rootedrooted Gulf Coast, USModerator Posts: 798
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    edited March 2020

    Yes, ipv6 must be disabled on your network for Fingbox ability block devices to function.

    You should be able to do this from your routers interface.

  • ScoobyScooby Member Posts: 161
    100 Comments 25 Awesomes 25 Likes 5 Answers
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    This is from the Fing "Knowledge Base", and might explain it a bit more:

    Does the Fingbox Internet Pause feature work with IPv6?

    No, sadly this feature is currently only available for devices communicating on IPv4. Like other similar products on the market, we are yet to find a way to pause Internet on IPv6, but we are doing ongoing work on changing this.

    My devices still have access to the Internet when I pause them

    Applications, such as Youtube, will often download packets of data in advance so as to make the use of them smoother. You will see this on Youtube in the bar along the bottom of the video. The line in red indicates how far through the video you are, but you will also see a grey line further ahead of the red – this grey line shows you where the application is in downloading the data. As this data has already reached your device and does not require the Internet to watch,  when the Internet is paused Youtube will continue to play the video until the red line catches up with the grey line. When it catches this up the video will stop working as Youtube is unable to access the Internet to download more data.

    This catch-up process can sometimes take a minute or so, so if you want to know immediately if an Internet Pause has worked try refreshing or opening a new screen.

    If you still have access to the Internet at this point it could then be one of 3 things that are preventing the block from working.

    • IPv6 – this is a method of communication that some devices use when IPv4 is blocked. Unfortunately, Fingbox cannot block IPv6 communications. If you feel comfortable, and if your router allows it, you can disable IPv6 within your router settings. All devices communicate on IPv4 so it should not impact the average user’s network performance.
    • Incompatible Router – Fingbox pauses Internet using a technique called ARP spoofing. Some routers contain software designed to block ARP spoofing, so prevent Fingbox performing this feature. Check our list of routers that are incompatible with Fingbox here.
    • Firewalls – Fingbox generally plays very well with firewalls, but like with the routers, there may be some software in the firewall that clashes with the Fingbox software. If you believe this may be the case email us on [email protected] with the details of your firewall so we can investigate.

    To note: Blocking & Pausing will need to be done for each specific device. The Fingbox will block/pause network access for all devices/users in one go. If you want to block all devices or groups of devices, you will need to do this on each individual device.

    Not sure if I have the correct Apple product, but this link may help for disabling IPv6 for an Apple AirPort Extreme router:

    Hope this helps.


  • ScoobyScooby Member Posts: 161
    100 Comments 25 Awesomes 25 Likes 5 Answers
    ✭✭✭
    This is from the Fing "Knowledge Base" and might explain it:

    Does the Fingbox Internet Pause feature work with IPv6?

    No, sadly this feature is currently only available for devices communicating on IPv4. Like other similar products on the market, we are yet to find a way to pause Internet on IPv6, but we are doing ongoing work on changing this.

    My devices still have access to the Internet when I pause them

    Applications, such as Youtube, will often download packets of data in advance so as to make the use of them smoother. You will see this on Youtube in the bar along the bottom of the video. The line in red indicates how far through the video you are, but you will also see a grey line further ahead of the red – this grey line shows you where the application is in downloading the data. As this data has already reached your device and does not require the Internet to watch,  when the Internet is paused Youtube will continue to play the video until the red line catches up with the grey line. When it catches this up the video will stop working as Youtube is unable to access the Internet to download more data.

    This catch-up process can sometimes take a minute or so, so if you want to know immediately if an Internet Pause has worked try refreshing or opening a new screen.

    If you still have access to the Internet at this point it could then be one of 3 things that are preventing the block from working.

    • IPv6 – this is a method of communication that some devices use when IPv4 is blocked. Unfortunately, Fingbox cannot block IPv6 communications. If you feel comfortable, and if your router allows it, you can disable IPv6 within your router settings. All devices communicate on IPv4 so it should not impact the average user’s network performance.
    • Incompatible Router – Fingbox pauses Internet using a technique called ARP spoofing. Some routers contain software designed to block ARP spoofing, so prevent Fingbox performing this feature. Check our list of routers that are incompatible with Fingbox here.
    • Firewalls – Fingbox generally plays very well with firewalls, but like with the routers, there may be some software in the firewall that clashes with the Fingbox software. If you believe this may be the case email us on [email protected] with the details of your firewall so we can investigate.

    To note: Blocking & Pausing will need to be done for each specific device. The Fingbox will block/pause network access for all devices/users in one go. If you want to block all devices or groups of devices, you will need to do this on each individual device.

    Not sure if I have the correct Apple product, but here is an article on how to disable ipv6 for an Apple AirPort Extreme:

    Hope this helps.


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