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Ethernet support for iOS and iPadOS scanning

MacHelpNashvilleMacHelpNashville Member Posts: 12
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edited January 2020 in Fing App Tips & Tricks

for those of us that have iPhones and iPads and do on-site network engineering and use USB-C ethernet adapters, I am shocked that the developers have not turned on that feature why wouldn’t they?


Ethernet support for iOS and iPadOS scanning ??

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Answers

  • kltaylorkltaylor Moderator, Beta Tester Posts: 1,231
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    Hi @MacHelpNashville, welcome to our community.  

    Are you referring to the Fing application itself?  Just so that I understand this correctly, you're using  USB-C to Ethernet port on an iOS device and the app isn't detecting those?

    Please expand more on your question so I can fully help you.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • MacHelpNashvilleMacHelpNashville Member Posts: 12
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    I am using usb-c and ethernet on iOS and iPadOS and both do not register the ethernet network for scanning.

  • MacHelpNashvilleMacHelpNashville Member Posts: 12
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    Meaning the iPhone and iPad DO get IP addresses and do get on internet and the app will NOT see the interface.

  • kltaylorkltaylor Moderator, Beta Tester Posts: 1,231
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    MacHelpNashville said:

    Meaning the iPhone and iPad DO get IP addresses and do get on internet and the app will NOT see the interface.

    That's interesting.  How can the device request and receive an IP address from the router, but the Fing App doesn't register those?!

    Can you do me a favor and send over some screenshots showing what you're experiencing, what iOS devices and their OS version information?!  If this is the case I'd like to have @Carlo_from_Fing to take a look at this as well with us.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • MacHelpNashvilleMacHelpNashville Member Posts: 12
    10 Comments Photogenic
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  • MacHelpNashvilleMacHelpNashville Member Posts: 12
    10 Comments Photogenic
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  • Carlo_from_FingCarlo_from_Fing Rome, ItalyAdministrator, Fing Team Posts: 247
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    I'm not involved in iOS development myself, better copy also @marco_from_fing , but I believe so far we never integrated USB-ethernet adapters for iOS.
    This can definitely become a feature request and we can see how many people are interested.
    It'd be interesting to know if iOS is hiding MAC addresses also on that interfaces. 

    Carlo from Fing

    kltaylorMarc
  • MacHelpNashvilleMacHelpNashville Member Posts: 12
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  • MacHelpNashvilleMacHelpNashville Member Posts: 12
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    looks like the BB wont allow pics to be uploaded.
  • MacHelpNashvilleMacHelpNashville Member Posts: 12
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    https://www.dropbox.com/sh/phvmgjbvt6su5u5/AAAFQl3a-KSgEP2v6bdB1Fs0a?dl=0
  • marco_from_fingmarco_from_fing Administrator, Fing Team Posts: 56
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    The scanning works on interfaces that support certain requirements (broadcast, non-virtual, etc) to exclude cases in which you can get IP address but not being able to scan. @MacHelpNashville would you have a link for a USB-C ethernet adapters that you're using? We have a few to try out, but just in case, we might buy one and try to replicate the issue here.
    We need to figure out how they are represented in the network interface list to make sure we include those but leave out the un-scannable ones.

    kltaylor
  • MacHelpNashvilleMacHelpNashville Member Posts: 12
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    The ethernet adapter that I used in those screenshots was a Anker ,

    I have also tested with belkin and Uní and the Amazon one.

    all with same results, IP Address ok, internet ok, no scanning abilities.

  • kltaylorkltaylor Moderator, Beta Tester Posts: 1,231
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    Let me ask the obvious question derived from your screenshots (thanks by the way for that)  Have you disabled Airplane Mode on those iOS devices?
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • MacHelpNashvilleMacHelpNashville Member Posts: 12
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    Yes, I have tried it with and without airplane mode, with and without data turned on, with and without Wi-Fi turned on.

  • kltaylorkltaylor Moderator, Beta Tester Posts: 1,231
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    What happens if you use WiFi and leave out the USB-Ethernet adapter?  Do those devices show up in a scan?
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • MacHelpNashvilleMacHelpNashville Member Posts: 12
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    WiFi works fine, that is not the problem.

    i would like to do physical scans.

  • kltaylorkltaylor Moderator, Beta Tester Posts: 1,231
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    MacHelpNashville said:

    WiFi works fine, that is not the problem.

    i would like to do physical scans.

    I completely get it, the reason for the question was to further troubleshoot the issue that you're experiencing.

    Since WiFi works with no issue, we now know that we should take a deeper look at the USB-Ethernet adapter itself.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • rootedrooted Gulf Coast, USModerator Posts: 800
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    I've seen a lot of iPads being used for testing, it is what the technician who installed my Internet service used to verify my connection.

    I didn't notice if he connected it with CAT6 but he likely did.

  • marco_from_fingmarco_from_fing Administrator, Fing Team Posts: 56
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    It looks like this could be connected about picking the right combination of rules for network interfaces for scanning. We'll definitely try it out; we ordered a few cables to test how to support that in the future.
    rooted
  • MacHelpNashvilleMacHelpNashville Member Posts: 12
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    you can see its called en3
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