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How can I turn off isp outage notifications and those only?

Moh78Moh78 Member Posts: 1
Photogenic
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in Fing App
I receive a lot of isp outage notifications of any entity (minor, moderate, major) and I'd like to turn them off (iOS and Android).
Needless to say that I'd like to continue to receive any other kind of notifications from the app.
How can I do that?
Thank you!

Tagged:
VioletChepil

Best Answer

  • Carlo_from_FingCarlo_from_Fing Rome, ItalyAdministrator, Fing Team Posts: 247
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    Accepted Answer
    I confirm this will be available later on this year as a setting in our mobile apps.

    Carlo from Fing

    Marc

Answers

  • MarcMarc Moderator, Beta Tester Posts: 2,167
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    Hi @Moh78....  as far as I know, fing doesn’t have granular alert settings.  Best I can see is frequency and bundling. Perhaps requesting this as a feature might be warranted?  @Robin or @VioletChepil, could you confirm this?
    Thats Daphnee, she's a good dog...
    VioletChepil
  • VioletChepilVioletChepil London, UKMember Posts: 2,471
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    We don't have this option at present, but I believe it may be coming. I'll check with @Carlo_from_Fing
    In the meantime you can review your settings here: https://app.fing.com/app#user:settings

    Community Manager at Fing

  • CbaxCbax Member Posts: 6
    Photogenic First Comment
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    How do I clean the notification of an outage?  If I click network it shows the outage,  if I hit view, then history it shows the outage  however when I go back it does not clear.  ???

  • RobinRobin Administrator, Fing Team Posts: 3,760
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    admin
    Hi Everyone,
    To disable the ISP alerts, please follow these steps:

    1) Sign in to the web app: (https://app.fing.io) 

    2) On the Top right corner, click on the 'Avatar' that will bring up the list of options. 

    3) Please Click on 'Settings' and then you will see a list of options. 

    4) Please change the alert settings for the option: "ISP alerts" according to your requirement and then click 'Save Settings'. 

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • Carlo_from_FingCarlo_from_Fing Rome, ItalyAdministrator, Fing Team Posts: 247
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    Thanks Robin, this feature is going to be available very soon also in mobile apps and in Fing Desktop.
    But wrt the comment of @Cbax I believe he was referring to the mobile notification icon when his fingbox gets an outage: that is not related to widespread outage detection and notification. That is a specific feature of the fingbox and the notification mark disappears itself after 24 hours.

    Carlo from Fing

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