When I hit the "refresh" button to perform a new scan only my device shows that it is online.

AndreauAndreau Member Posts: 4
Photogenic First Comment

When I hit the "refresh" button to perform a new scan only my device shows that it is online.  The routers even show they are offline. I'm very new to this entire process so please be specific with any response. Thank you.

Answers

  • rootedrooted Gulf Coast, USModerator Posts: 800
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    Have you given location permission to Fing?

    Andreau
  • AndreauAndreau Member Posts: 4
    Photogenic First Comment

    Yes I did

  • rootedrooted Gulf Coast, USModerator Posts: 800
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    You're connected over WiFi to a router with multiple connected devices, you do a scan with Fing, only your phone shows in the list?

    You wouldn't happen to be connected to a guest network would you?

    Andreau
  • AndreauAndreau Member Posts: 4
    Photogenic First Comment

    I actually changed a setting in the fing app earlier maximum network settings? I set it to Max number of devices 21, up to 2048 and that seemed to get a more accurate list ?

  • AndreauAndreau Member Posts: 4
    Photogenic First Comment

    And I actually there were others on the list however they were not "highlighted" and showed as offline sorry if I didn't specify that originally

  • RobinRobin Administrator, Fing Team Posts: 3,706
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    admin
    HI @Andreau
    Are you sure the devices are online and not in sleep mode when you hit the refresh icon? 
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
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