Security scan still running and buy fingbox uk

paul_palace
paul_palace Member Posts: 35
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edited February 8, 2023 in Devices & Security #1

Security scan is frozen - still running after 2 days !

where can I buy new fingbox in uk ? It’s not on Amazon uk anymore or on egg for uk ?

Comments

  • Binh_Alex23
    Binh_Alex23 Member Posts: 1
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    edited February 11, 2023 #2

    Moderated. Please if you must comment be constructive, thank you.

  • paul_palace
    paul_palace Member Posts: 35
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    Thanks binh_alex23 - very helpful !???

  • Pixel
    Pixel Member, Moderator, Beta Tester Posts: 418
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    Hi @paul_palace unfortunately the fingbox is only available in the USA at the moment.
    Try disconnecting your box from the network & powering down for a few minutes then reconnect and power up, this may resolve your problem.
  • paul_palace
    paul_palace Member Posts: 35
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    Thanks Pixel - I have tried that.

    I have spoken to support who said that this is a known bug and a fix is being worked on.


    Paul

  • Pixel
    Pixel Member, Moderator, Beta Tester Posts: 418
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    edited February 22, 2023 #6
    Sorry to hear that, looks like you’re stuck for now. The scan bug has been around for a while, don’t hold your breath 😉
  • paul_palace
    paul_palace Member Posts: 35
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    Thanks 👍

  • Marc
    Marc Moderator, Beta Tester Posts: 3,178
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    Hey @paul_palace, lots of ifs here but if you have a Mac or Windows workstation you can leave on and if you have a premium subscription, the Fing desktop can now do many of the things that the Fingbox could do like security scans.  And yes it's missing a bunch of Fingbox features like the Digital fence but it's an alternative if the features it does offer works for you.
    Thats Daphnee, she's a good dog...
  • paul_palace
    paul_palace Member Posts: 35
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    Thanks Marc - I have a Mac and have used fing desktop.

    The security scan finished after several days - and turning off overnight - so looking forward to a fix !


    paul

    Marc