🆘 Network Trap (desperate for help) 🆘

Greetings, Fing community! My cloud chaos is complex to say the least. As of now I am calling this a “network trap” since August 24 I have had zero control of my home Internet, AT&T account, Microsoft Azure account, and Apple business account.

I am beyond grateful for discovering the Fing App! I wish I knew about it sooner, the data I’m seeing in Fing definitely solidifies that I am beyond hacked!

I’ve been reverse engineering as much as possible, I have nine devices in total that are all being remote managed and malicious code is being executed daily.

I never realized how powerful Bluetooth is, and who owns your network is a a mystery.

There are so many loopholes and security flaws when it comes to the business and consumer side of these tech companies. (Stories for another time)

I have been teaching myself, networking and programming and reading the oldest books I can find on cryptography. I’m confident that I can articulate what and how is going on but I don’t know how to get out of this “trap”

I’ve easily spent 100+ hours either on the phone, online or in person at AT&T, Cox, Apple, Microsoft, Okta, Roku, Data-doctors, Geek Squad, Genius Bar Etc. another 100 hours watching hacker tutorials on YouTube lol

I’ve obviously called local authorities, who instructed me to go to the FBI in person which I did with hard drive of all the code … and I was handed a paper flyer and told to submit the claim online (which I had done weeks prior)

I’m in the tech industry and consider myself pretty darn savvy and this experience has exposed me to the lack of protection and resources we have when it comes to cyber security.

The worst part about this hack is that everything being used against me are platforms and software I own. I thought I was dealing with a random basement hacker, but this hack is sophisticated and BEYOND the beta programs I am in. (Hacking apple mobile is rare and unheard of but esims make it sooo much easier)

I’m hoping to find an expert in here, that may be able to guide me on how to remove remote, managed devices and endpoints in my home networking. I was able to confirm that my Cox “home” Internet was being routed through some company called Okta, and they told me to contact Microsoft…

I bought a new phone changed, one of my phone numbers, set up new iCloud accounts, got a new modem, new computer, reset devices, de-Blue-toothed as much as I could of my home and here I am two months later with no resolve 😩



  • Fernie
    Fernie Member Posts: 1
    First Comment

    Happens the same to me. I went multiple times to Apple and treat me like crazy, change phone number and service, Apple ID, double verification active an all my accounts, vpns, identity protection programs, and it sounds like crazy. But the thing gets mad when you try to secure your accounts. I don’t know what to do. I just change my iPhone 2 days ago with Fresh Apple ID and everything and the thing is back. 🆘🆘🆘🆘🆘🆘

    i will reset my phone again 😩

  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 485
    100 Comments 25 Likes 5 Answers First Anniversary

    I am sorry to hear that you are facing issues with your device. Unfortunately, Fing App is not able to track any hacking activity nor it can identify and let you know about the location of those devices that are trying to get inside your network or devices.

    The Fing app is a free Network Scanning app. It will allow you to make an inventory of all of the devices connected to the network your phone/tablet is currently connected to. Fing will give you a lot of information about these devices, including MAC and IP addresses as well as the brand of the device.

    I will advise you to get in touch with your device manufacturer for securing your device.

    There a few things that are best practices for a secure network.
    1.  On a large number of routers, the Admin user ID and password are the default and right on the bottom of the router.
    2. Some Guest & primary networks share the same password.

    Every home grade router has these features. You can follow the below-mentioned steps for securing the network.

    1.  Change the admin password to something with 11 characters or more. 11 characters as a base make it hard for password crack utilities to break.  Having more than 16 is even better. 

    2. Change the Guest network password or even turn it off when not in use.

    If you want you can disconnect any device from the router settings by his device MAC address. You can refer to the router's manual or contact ISP to know how to do it.

    I hope this helps. On the Fing App/Desktop, you can see your Security Score and we explain what this means in our YouTube video here: What is your WiFi Security Score? Calculate your network protection with Fing - YouTube You may find this information helpful with the unfortunate position you might be in.

  • Cjwall86
    Cjwall86 Member Posts: 1
    First Comment

    This is so similar to what I’m dealing with. I’m sorry and I bet no one believes you

  • nvrgvnup
    nvrgvnup Member Posts: 1
    Photogenic First Comment

    I believe u !