I do not want to use this app in anyway please do not bill me

Mikefazz

I do not want to use this app in anyway please do not bill me

Marc

@Mikefazz, I moved this to the account section for you.  Also tagging @Dylan_From_Fing and @Karl_From_Fing for awareness.

In the interim, unless you have bought the app, I don’t think Fing can just bill you.  If you have purchased a subscription, you can usually cancel from the App Store you purchased from.

Michal_From_Fing

Hi @Mikefazz
I have created a support ticket in relation to the issue.

Robert_stenholm88

Fing why did you bill me i don,t want it and i didnt get . why didnt i get any confirmation so i could close this . I dont have afford for this my 4 children want Christmas toys. please send me my money back

Marc

@Robert_stenholm88, below are methods provided by Fing for canceling your subscription.  if this is not the method you used to order, then @Michal_From_Fing (tagged here) may be able to help you.

Apple does not provide Fing with a means to directly cancel/refund user subscriptions.

If you are looking to cancel/change your Fing App subscription, see the below information. Choose the one based on the OS type you are using.. 

Depending on whether you purchased from the Appstore or Playstore, you can cancel using the following links:

Link for Apple (Appstore): https://support.apple.com/en-us/HT202039

Link for Android (Playstore): https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Karl_From_Fing

Thanks @Marc
For looping us in!
@Robert_stenholm88
We have a support ticket for you in relation to this, please respond at your earliest convenience via email there and we'd be happy to troubleshoot further.