Are the Internet Performance reports accurate?

Hi - I recently changed internet provider and so have been paying a bit more attention to the data that Fing is providing. I happened to notice that this month my provided router seemed to crash, and as I was away, it took a few days to organise to get it reset - however my fing puck did alert me of the issue... so I was suprised to see that my monthly report declared there were no outages? Even though there is one day of data missing for the month (and i'm suprised it got data on some of the adjoining days when all other devices failed to). This makes me very suspicious of the report and the whole ranking element.

Comments

  • macta
    macta Member Posts: 7
    Second Anniversary Photogenic First Comment
    edited September 12, 2022 #2
    I'm surprised there is no feedback or discussion this? Having wrong data or bad results diminishes the usefulness of Fing to be honest. Perhpas I've put this in the wrong channel, I'll repost it in an app one.
  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 365
    100 Comments 25 Likes 5 Answers 5 Awesomes
    ✭✭✭
    Hey @macta
    I've created a support ticket for you in relation to this issue. May I ask you to respond via email at your earliest convenience.