email address change (I have a Fingbox)

Bob_G
Member Posts: 8
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I have a Fingbox associated with an email account that I no longer have access to, so I can't communicate using that address. How do I change the email associated with my Fingbox account? The previous email was handled by a third party as a Google Workspace account (now suspended), and the admin does not respond to inquiries about resolving it.
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Answers
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Thats Daphnee, she's a good dog...2
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Michal_From_Fing said:Hi @bob_g I have created a support ticket for you.1
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Hey @Bob_G
I have taken a look at the ticket in question and it's awaiting a response from you from August 16th. Can I ask you to respond to it at your earliest convenience please?
It is important for us at Fing to separate issues/support requests (this would be considered a support request) from the community, because we are trying to encourage users to use the community to find out various information!0 -
Karl_From_Fing said:Hey @Bob_G
I have taken a look at the ticket in question and it's awaiting a response from you from August 16th. Can I ask you to respond to it at your earliest convenience please?
It is important for us at Fing to separate issues/support requests (this would be considered a support request) from the community, because we are trying to encourage users to use the community to find out various information!0 -
Hey @Bob_G
I can see you're responding via email, so that works perfectly!0
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