Fingbox reset button is broken

Bear1234
Bear1234 Member Posts: 4
First Comment
How can i do a firmware reset?
donvy

Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 3,081
    250 Answers 1,000 Likes 2500 Comments 250 Awesomes
    ✭✭✭✭✭✭✭
    Hi @Bear1234, what issues are you experiencing that requiring a reset?  Also tagging @Karl_From_Fing and @Dylan_From_Fing for visibility.
    Thats Daphnee, she's a good dog...
  • Bear1234
    Bear1234 Member Posts: 4
    First Comment
    After starting the Fingbox after some seconds i always have a light blue flashing light, that never stops...
  • Marc
    Marc Moderator, Beta Tester Posts: 3,081
    250 Answers 1,000 Likes 2500 Comments 250 Awesomes
    ✭✭✭✭✭✭✭
    edited July 26, 2022 #4

    Did you buy this new or 2nd hand?

    EDIT: I asked this as it could be an indicator, if it was used, that the previous owner did not de-register it. Thats easily solved by Fing if thats the case...

    Thats Daphnee, she's a good dog...
  • Bear1234
    Bear1234 Member Posts: 4
    First Comment
    I´ve bought it via eBay. The owner said it was unused and the package was sealed. I used it since May 2021. At that time the registation worked and the FingBox properly.
    Marc
  • Marc
    Marc Moderator, Beta Tester Posts: 3,081
    250 Answers 1,000 Likes 2500 Comments 250 Awesomes
    ✭✭✭✭✭✭✭

    Perfect, thanks. @Karl_From_Fing or @Dylan_From_Fing ,can you suggest next steps?

    Thats Daphnee, she's a good dog...
  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 365
    100 Comments 25 Likes 5 Answers 5 Awesomes
    ✭✭✭
    Hey @Marc
    Thank you for looping me in!
    @Bear1234
    I have a support ticket open with you at the moment and we can correspond there!
  • Bear1234
    Bear1234 Member Posts: 4
    First Comment
    ok :-)