Subscription not showing up even though I’m paid through December please help!
Dronc7639 Member Posts: 1 ✭
I have a subscription for premium but showing up that I don’t, can you help? It’s says it expires in December
Hey @Dronc7639, have you confirmed that you are logged in with the same account / email address that you used when you started the subscription? Thats can be an issue when subscriptions don't seem to work.
Also, let me tag @Dylan_From_Fing and @Karl_From_Fing to see if they can assist you further.Thats Daphnee, she's a good dog...0
Karl_From_Fing Administrator, Beta Tester Posts: 485Hey @Dronc7639
I'd just like to add on @Marc
response here - let us know!0
Karl_From_Fing Administrator, Beta Tester Posts: 485Hey @Armistead
Are you able to use the premium features?
In addition, we have listened to the feedback provided by yourself and others and we are at the moment attempting a manual transition method towards people who want to change their subscription to a new account. This is done on a case by case situation1
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