My fing box appears on my list but…

Snoopy2020
Snoopy2020 Member Posts: 6
First Comment Photogenic First Anniversary
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in Fingbox #1

It doesn’t appear to be in my account. When I scan for it. Iget nothing.

see pics

E69C45BC-2AE4-4D5A-970B-8298A728FDB8.png
9A59F01B-E3FA-4121-AEC6-B85785BDCCE3.png
84461D42-E910-4B29-84DE-5C76441668BF.png


Tagged:
donvy

Answers

  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 320
    100 Comments 25 Likes 5 Answers 5 Awesomes
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    #2
    @Snoopy2020
    We have created a support ticket for you in relation to this. Please respond at your earliest convenience. 
  • Snoopy2020
    Snoopy2020 Member Posts: 6
    First Comment Photogenic First Anniversary
    ✭
    #3

    Ok what happens now? Can I call you? I don’t know if I would consider this answered.

  • Snoopy2020
    Snoopy2020 Member Posts: 6
    First Comment Photogenic First Anniversary
    ✭
    #4
    All I see is a note you have created a support ticket. I replied to your requests via email. What's going on?
  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 320
    100 Comments 25 Likes 5 Answers 5 Awesomes
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    #5
    Hey @Snoopy2020
    We can continue to process this on the ticket itself until we have it resolved. 

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