Problem with Fing

Pnsky

Hi,

I installed fing on my laptop (windows7). And created an account on your website.

When I'm connected, I have a problem : when it's time to make the link with the program I click on sign in. I put my id and password : I have an error message -> "Authentification failed ! Try with another link etc..." (see attached file)



When I copy the link (other solution), I've got the same message.
However, I'm connected to the Internet and I can visit any kinds of websites without any problem.

So, at this point,  it's impossible for me to use fing.

Can you help me please ?

By advance thank you

Best regards

JMP

Pixel

Hi @Karl_From_Fing there seems to be an account authentication issue developing, would you take a look at this post please. Thanks in anticipation. Pixel.

Pnsky

Hi,

Thanx for your message even if it doesn't help me at all. It seems like speaking off road.

Cordialy

JMP

Karl_From_Fing

Hey @pnksy
Would you mind trying to access your account on a mobile app, and seeing if you're okay logging in/accessing the features?
Additionally, if you could try logging in on the web app, app.fing.com and letting me know how you get on.