trying to connect my fingbox but says fingbox not found

DebbieO
Member Posts: 1
✭

Karl you helped me on this one, my hubby removed me from MY account and added his info, I just found out that this took place. well I notified support I had to create a new email send a picture from his account with the fingbox id number and do the same with my new account, I jumped through hoops. well I have tried everything to connect my fingbox to my router but nothing. I also just purchased a few months earlier my subscription. well I never got a response back so I bought a new one. now I need help connecting
Tagged:
0
Answers
-
Hi @Karl_From_Fing I think @DebbieO needs further assistance from you on this, many thanks.0
Categories
- 5.5K All Categories
- 2.7K Ask about Connected Technology
- How To...
- 1K Devices & Security
- 1.5K Network Troubleshooting & Connectivity
- 111 General Discussion, Weird & Wonderful
- 41 Network Infrastructure
- 5.1K Ask about Fing
- 519 Fing Account Change Request
- 1.1K Fing Desktop
- 1.3K Fing App
- 1.6K Fingbox
- 478 Announcements, Beta Testing & Release Notes
- 153 Community Updates
- 24 Getting started
- 12 Community User Guides