trying to connect my fingbox but says fingbox not found

DebbieO
Member Posts: 1
✭

Karl you helped me on this one, my hubby removed me from MY account and added his info, I just found out that this took place. well I notified support I had to create a new email send a picture from his account with the fingbox id number and do the same with my new account, I jumped through hoops. well I have tried everything to connect my fingbox to my router but nothing. I also just purchased a few months earlier my subscription. well I never got a response back so I bought a new one. now I need help connecting
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Answers
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Hi @Karl_From_Fing I think @DebbieO needs further assistance from you on this, many thanks.0
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