Email Alerts

Carlo

Good morning,
what happened on April 1st, see below, has been coming back for a few days only in relation to the email alerts. Reports via app (smartphone) take place regularly.
Thanks for who could help me

April 1, 2022 edited April 1, 2022 #1

Good morning,
for a few days I have no longer received any alerts either via email or via smartphone.

I believe but I'm not sure it happened after upgrading to the latest version of fing desktop.

I checked on my smartphone and all the alerts are activated.

I checked both the desktop and web versions and both have two email addresses.

Can you help me understand what happened and possibly what needs to be checked?

Thank you

https://community.fing.com/discussion/8352/alerts-on-smartphones-and-via-email#latest

Karl_From_Fing

Hey @Carlo
Are you receiving no email notifications at all from Fing anymore? May I ask you to check your Spam/Junk folders?

Carlo

Hi Karl,
the spam box I have no mail.
After a couple of days of non-reception on the two emails set, everything resumed regularly.
Mystery...
It would be the second time in a month ...

Carlo

Hi Karl,
the spam box I have no mail.
After a couple of days of non-reception on the two emails set, everything resumed regularly.
Mystery...
It would be the second time in a month ...

Carlo

Good morning,
from this morning, early in the morning, the problem is present again.
The alerts arrive in the smsrtphone via app while the e-mails do not arrive in the defined e-mail boxes.
The mystery deepens ...

Karl_From_Fing

Hey @Carlo
I have created a support ticket for you in relation to this. Please respond via email at your earliest convenience.