Router vulnerability check is stuck on Fingbox

felicem
felicem Member Posts: 22
Second Anniversary 10 Comments Name Dropper Photogenic

Hello Community,

I launched a router vulnerability check from my fingbox days ago and it still hasn't completed.

Any idea how to recover from this ?

Thanks !

Answers

  • felicem
    felicem Member Posts: 22
    Second Anniversary 10 Comments Name Dropper Photogenic

    Hello again,

    Does anyone from Fing support check these postings at all ? Is there another way I can reach fingbox support ? The Router vulnerability function has been stuck in Running state for longest time. How can I get it to exit so I can run new job ? Everytime I select the option to run it it's showing as running.

    Can someone from fingbox support please advise ?

    /Felice

  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 485
    100 Comments 25 Likes 5 Answers First Anniversary
    ✭✭✭
    Hey @felicem
    Fing support do our best to check on community postings and help out where possible. To reach out directly to Fing support (and open a support ticket) you should email [email protected]
    In relation to this can you try signing out and then back in?
  • felicem
    felicem Member Posts: 22
    Second Anniversary 10 Comments Name Dropper Photogenic

    Hi Karl,

    Thanks for the tip. But did not resolve it. Still shows window with security check running. Will send email with reference to this post.

    Regards,

    Felice