Detection of internet provider

I’ve used Fing & fingbox as long as there has been such a thing - I guess 4-5 years. It’s always detected my internet provider correctly as VirginMedia. Yesterday VM increased my broadband speed (although I hadn’t asked for that). Now Fing detects the provider as M247. Can anyone explain what’s going on here? Thanks


  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 485
    100 Comments 25 Likes 5 Answers First Anniversary
    Hey @WhatsupDoc
    May I ask you to sign out of the fing app and do a manual scan and see which ISP name shows up?
  • WhatsupDoc
    WhatsupDoc Member Posts: 4
    First Anniversary First Comment Photogenic

    Whilst awaiting your response I recalled that I’d been looking at an app-based VPN and had omitted to close it down; doing so put the ISP back to VirginMedia.

  • Pixel
    Pixel Member, Moderator, Beta Tester Posts: 419
    100 Likes 25 Answers 100 Comments Second Anniversary
    @Karl_From_Fing could you mark this thread as resolved / closed please, thanks.