Did email alerts stop working?

inh
inh Member, Beta Tester Posts: 6
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in Fingbox #1
I check in the app and email alerts are still enabled.  I am however no longer getting email notifications for events.  Anyone else having this issue?

Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 3,187
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    #2
    Hmm..  My last alert was on 2/28.  I will try to trigger a new one now and see what it does.
    Thats Daphnee, she's a good dog...
  • Marc
    Marc Moderator, Beta Tester Posts: 3,187
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    #3
    I took one of my amazon devices off line that I had a 16 minute time out set previously.  A little past 16, I received my normal email alert from Fing so as far as I can see its working.
    Thats Daphnee, she's a good dog...
  • inh
    inh Member, Beta Tester Posts: 6
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    #4
    Email alerts started working for me about 5am my time again.  Not sure what happened but there was a gap there of about 12-14 hours where they didn't work. 
  • inh
    inh Member, Beta Tester Posts: 6
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    #5
    I should mention iOS push notifications worked fine.  So it was something with SMTP. 
  • Marc
    Marc Moderator, Beta Tester Posts: 3,187
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    edited March 4, 2022 #6
    I was testing email alerts.  My setup was with a Fingbox V2, unplugged the target, within 17 minutes (target was preset with a 16 minute trigger via Fing), and saw an email alert in my inbox at about the time I expected to see it.  Could yours be going to Spam?  Did you also check the obvious things like what the Fingapp (or Fingbox) is set to alert to?
    Thats Daphnee, she's a good dog...
  • inh
    inh Member, Beta Tester Posts: 6
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    #7
    Nah it was an issue with Fing's email relay.  I didn't make any changes. Out bound iOS notifications worked just fine. So the fing box was talking out.  Didn't make any changes to my email settings. Emails had been working earlier in the day then stopped.  They then started working again 12~14 hours later with out any intervention on my part.  Seems like the Fing STMP service stopped working. 

  • Marc
    Marc Moderator, Beta Tester Posts: 3,187
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    #8

    I guess as long as it’s working now. All good… thanks for the update.

    Thats Daphnee, she's a good dog...

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